After posting online for advise, I called my dealer and asked what to do. their advise was to call our roadside service people, and see who in the area could come out and fix or diagnoise our problem. I made the call to our roadside service and after jumping through all the roadblocks they have in place to get you frustrated, I hung up. I then called to see who could come and do onsite repair, No one could. I then called Peterson (The Manufacturer of our vehicle). Was told the guy I needed to talk to was busy.(He would call back).
I then decided I could have had this diagnoised and went to Tractor Supply and bought a Jack Stand.
I loosened the lugnuts slightly, jacked the wheel up till the tire was just slightly off the ground, and removed the wheel and set the axle on the jackstand.
I then looked over things and noticed that my problem was because the axle manufacturer installed the brake pad on one side of the caliper BACKWARDS, instead of brake pad wear material clamping down on the rotor, there was STEEL on STEEL.
I then did this,
a few times.
I then called Peterson and asked for Ralph, Ralph realized how serious this was/could have been, and asked for a Photo to send the axle manufacturer.
I sent the Photo
I know this was not Petersons fault, so to speak, Knowing that the axles are purchased as a complete assembly from Dexter.
I then removed the Brakes and rotor and took all the appropriate pictures and sent them to Peterson.
Ralph then gave me a number to call (Chuck, at Dexter)
Dexter realized it was their fault and is FED/EX 'ing me the parts to our site.
I also checked the Axle bearings and all seems fine.
Hopefully today or tomorrow I will get our parts (Rotor and new Pads and I will get them installed today.
All told, It took about half an hour to remove the rotor and pads. (Spent more time on phone tryng figure out what I was (supposed) to do.
This is what I have done and how I have decided to fix this issue, it may not be the best way for someone else to go about it. I see something broken and I fix it, IF, I feel comfortable that I can handle the problem. wether or not it will affect our warranty, who knows. It had to be fixed, it will be fixed correctly, and we didn't have time to go through all the time consuming steps of driving the vehicle to a repair facility, wait the week and a half,THEY, said it would take to get the parts.
Shawn