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Begin forwarded message:
From: Virginia Vania <firstname.lastname@example.org>
Date: September 7, 2015 at 12:49:03 PM PDT
To: Tim Nusbaum <email@example.com>
Cc: Frank Jones <firstname.lastname@example.org>
Subject: 2015 Alpine 3100RL FE780510
September 7, 2015
Tim Nuseaum, Customer Service
FAX 866 273-1451
Dear Mr. Nuseaum,
We have received two insurance claim denials from Progressive Insurance as it relates to the entire vehicle and a $25,000. content insurance with State Farm for our personal effects that had to remain in the trailer per our doctor's orders. Both denials are based on the water entry had to have happened prior to the sale of the unit. (Water entered and mold requires time to grow enough to mature and release spores into the air.) This issue has been brought to the DMV's attention in Riverside, CA. Form 172A has been filed.
Per the attached report from Evista Environmental Health Systems, "If inhabitants have health concerns a physician must be consulted." There was never a medical release provided to us by the RV dealership (RV Ready). The RV dealership demanded us to enter the vehicle to do inspections. A health release for us to re-enter the vehicle was not provided by RV Ready. Our doctors instructed us to stay away from the trailer completely until the proper remediation is performed by a license physician. For your information, we are continuing eye-site test to determine the amount of damage created by the high-blood pressure during the Anaphylactic Attack at Palm Spring Emergency Room. Our MRI showed two areas that bled in the optical sections of the brain.
Please refer to page 2 and 3 of Evista's report concerning "RECOMMENDATIONS". RV Ready did not follow these recommendations therefore they did not inspect the lowest point in the vehicle where water would collect in the installation and wood products which the mold would use as food. This part talks about destructive and nondestructive testing.
Please be informed that Franklin Jones and I are now married (as of July1, 2015). I consider him a registered owner.
This misconduct of Keystone's dealer (RV Ready/RV Spa) and this case needs to be reevaluated.
11260 SW Meadowbrook Dr. Apt. 4
Tigard, OR 97224