Community Forums

IC2 · 01-19-2019, 02:59 PM

In 9+ years and over 50K miles I've had 2 minor issues with my B&W. Both were well out of warranty. Both issues ended up with replacement parts Fedex'd to my door in 2 days at no charge.

I'm not going to get into the AUH other then to say not too happy on how the CEO of Anderson defaced a National Monument last year and will never fatten his wallet with my dollars.

As far as weight - at about 65 pounds/piece and my over 75 age, have absolutely no problem moving it to and fro on my TV. If I did have a physical problem as some folks do, the 5er will pick it out of the TV box or a $50 chain fall from Harbor Freight can do the job in my garage.

Nevadastars · 01-22-2019, 01:47 PM

Quote:

Originally Posted by 1960C182

My dealings with Andersen customer service was that of a company that took care of things with no delay or crap about not their problem.

Same here. When I got my 16 Ram 2500 with 5th wheel prep a few months ago, I called them to ask if I could use a B&W ball kit since it was taller than a standard ball. They said yes and would send me out a shorter inner sleeve to compensate for the taller ball. He asked how old my Ultimate was, I told him around 4 years. He said to cut one of the downtubes and send him a pic and they will send me a brand new Ultimate free of charge.

You cannot beat that customer service, sending me a new one because I had the older version. Below is the new one parked in it's usual spot when I'm not using it. Try that with any heavy iron hitch.

As far as a Mor-Ryde with an Andersen, there is a big thread in the Cummins forum with several guys using them with Andersen hitches. But I personally do not have one.