Originally Posted by clifford j
@ Russ ontheroad yes that was a mouthful. Looking forward to seeing what "Certified" means and how it relates to RV benifits.
I'm pursuing this and other things with Northwood. My first inquiry, one that I directed to a tech/service person, was replied to by a sales manager. He directed me to the company that does the certification but there is nothing on their site I could find that answers the question about what Northwood means when it says their chassis are certified.
In my judgment I received a lazy non-answer from someone who did not have an answer, and rather than finding out--something that would have educated both of us--he passed me off to the certification company hoping that I would find the answer there.
I wrote back explaining I wasn't able to answer my original question by visiting the certification company site, that I in fact had visited their site before inquiring with Northwood, and I asked for an explanation in the sales manager's own words. He wrote back to say he's handing my inquiry off to somebody else. This would seem to support the notion that he just doesn't know the answer! I'm waiting to hear back.
So, far--and none of this
is meant to denigrate the product in any way--in my opinion Northwood has bungled its handling of my inquiry. I have many more questions for them too!
I suspect that the certification simply means the chassis design, materials and construction methodology meet some standard that would tend to indicate a well made chassis. That's my guess
, but I don't want to presume anything. I want to hear from Northwood exactly what it is that they mean. They make a statement in their literature and videos and they should be able to easily explain what they mean. Ya think?