I have an Evergreen 320RS, and have now just experienced my first problem. My Dometic Power Awing froze up. With the Awing down I didn't have the ability to take my RV to the dealer, so I contracted a Roadside Service outfit to fix the problem. After this experience, I believe that would be the route best taken in all repairs. The motor repair is covered under warranty.
I did have to pay $110 for the outfit's service call. But there was no waiting, and I didn't have to leave my RV with the Dealer.
Chevy 2500HD 6.6 2007, Bay Hill 320RS 2015