Originally Posted by Steve Ownby
The main problem you have is that your particular Splendide is ventless. The vented models perform more like residential machines.
We have the same ventless model and think it is great. Most problems come from not reading the user manual where it says that the washer can wash 15 lbs but the dryer can only dry 11 lbs efficiently. If you overload it, the drying times become very long. This is true of both the vented and ventless models.
Despite what is reported on these forums there is virtually no difference between the two machines. The ventless model has an outer drum on which the vapor (steam) from the drying clothes is condensed and sent down the drain instead of out the vent. Internally, the machines share ~95% of their parts. Believe me, we just went through some major repairs on ours and had an opportunity to understand just how identical the two models are.
Another often overlooked instruction from the user manual is to use fabric softener if you plan to go directly from washing to drying to help reduce wrinkles.
Bottom line, we love our Splendide and it sure beats wasting time in laundromats.