DRV service problems
My wife and I went full time in November and purchased a 2015 DRV Tradition from America Choice RV in Ocala. We picked it up in November 2015. There were several warranty items that needed attention, like the Fantastic Fan did not work, the ceiling fan knocks, etc. Small things but still issues. We were told it came with disc brakes, which we have in writing. It does not have disc brakes, which they agreed to install. Then in January, the main left slide went out crooked. This was about the 18th time that the slide had gone in and out without an issue. The dealer sent 3 guys to our RV resort in Bushnell. They put the slide out straight and left. That was January 12, 2016.
Feb. 7, 2016 - We still do not have any of the warranty items repaired (22 items) and the owner has not told us what they are going to do about the slide or the brakes. We cannot travel because we cannot put the slide back in without the service guys doing it manually.
We don't know what else to do. We call the dealer every few days and no one will call us back. We have tried reaching out to DRV, but cannot get any help from them either.
Any suggestions on what we should do next? We think we need an attorney.
Any suggestions would be greatly appreciated.
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Cliff and Laura
Originally from Nashville, TN 2015 38' DRV Tradition 5th Wheel, Ford F250
Full Timers
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