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Old 01-28-2016, 05:33 PM   #15
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The recliners are not bolted to the slide out and the platform is to short for the sofa to have all four legs touching the platform. When you sit in the recliner and then close it to stand up, the recliner will tip forward sending it's occupant flying face first into the floor.
Manufacturers apologists notwithstanding, how does that get past basic safety regulations requiring all items to be securely bolted down so as to withstand specified collision forces.
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Old 01-28-2016, 06:43 PM   #16
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Manufacturers apologists notwithstanding, how does that get past basic safety regulations requiring all items to be securely bolted down so as to withstand specified collision forces.
I don't think travel trailers are crash tested. Firstly it is illegal in most jurisdictions to ride in a moving trailer, secondly most trailers disintegrate into matchstick size pieces in any vehicular collision.
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Old 01-28-2016, 07:03 PM   #17
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It is a big deal! For those who think not, you have a silver spoon up your.........
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Old 01-28-2016, 07:12 PM   #18
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It is a big deal! For those who think not, you have a silver spoon up your.........
Now there's a really helpful post!
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Old 01-28-2016, 07:37 PM   #19
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Now there's a really helpful post!
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Old 01-28-2016, 08:26 PM   #20
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Our recliners were moving when closed. I pointed it out at PDI, but it was missed. I got some of those electrical pipe clamps, the type that "C-clamp" and have a screw hole on 1 side. Used some good deck screws and no more movement.
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Old 01-29-2016, 03:19 AM   #21
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It is a big deal! For those who think not, you have a silver spoon up your.........
it is not a big deal to resolve....... oops gotta run, the butler is calling, tea and crumpets time. we have the maids waxing the RV now with old $100 bills.

Seriously, the OP has a few options outside of Keystone. It is a recliner. Last I knew there is no rocket science involved with a recliner. As suggested before, the OP needs to contact the maker of the offending chair(s). Personally, I would not have taken it off the lot if noticed during the PDI and not fixed. Seems the shop AND the OP missed that.

Always a couple ways to look at the world.
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Old 01-29-2016, 07:44 AM   #22
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Buyer Beware Dutchmen RV and Keystone RV are knowingly and intentionally selling Fifth Wheels and toy haulers with safety issues.

We own a 2015 Voltage 3970 toy hauler. There is a loveseat recliner on the pantry slide out. The recliners are not bolted to the slide out and the platform is to short for the sofa to have all four legs touching the platform. When you sit in the recliner and then close it to stand up, the recliner will tip forward sending it's occupant flying face first into the floor.

We noted this as a defect in our PDI and our delearship was confident that it was a quick and easy fix. After all, other manufacturers have had the same issue and they have a quick and easy work around.

Dutchmen/Keystone refuse to solve the issue. Their only answer is that recliners are not intended to recline. No seriously that is their solution. Which begs the question as to why they ever installed recliners in the first place and how any consumer would know that before buy a coach that has an MSRP of $150,000.

Dutchmen and Keystone are willing to risk your safety to save themselves a couple of bucks. No matter how tempting or perfect their product may seem, we heartily recommend your second choice. We are now stuck solving the issue at our expense and knowing we should have listened when we were warned off buying a Keystone product.
Add some wood to the bottom of the front legs that do not sit on the platform to bring it upright. Then install felt furniture pads on the bottom so they slide and not scratch the floor. simple fix
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Old 02-02-2016, 04:16 PM   #23
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So far I have had the exact opposite experience with Keystone. I don't think Keystone is any worse than any other brand out there. All brands have issues sooner or later. The dealer has a lot to do with your experience with the manufacturer.
I can't give Keystone a clear bill of heath on warranty issues resolution. Simply put - you're dependent on the dealer you bought it from to fix issues. This monkey business about "any dealer" is just that - monkey business. Keystone's warrant repair rates to dealers are such that no dealer really wants to do the warranty work.

And as Keystone won't ship parts direct to the owner or deal with the owner directly for repair issues - that can leave you in a big bind if you're on the road and can't find a non-purchase dealer to look at your issues.

Didn't have the same issue with Jayco... And I didn't own a new one.


As for a "big" safety issue on the recliner - I don't get the complaint. A big safety issue is under-sized brakes or tires from China that have high failure rates... but a recliner that bucks people off... It's a little harder to grasp.
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Old 02-02-2016, 10:51 PM   #24
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Well l don't think it is stupid to complain about a product you spend all this money on and it does not work properly. Recliners are not cheap and telling you that recliners were not meant to be reclined... Ģimmie a break. You need to talk nicely to the factory warrenty people l am sure they will get it right.
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Old 02-02-2016, 11:53 PM   #25
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We have unbolted the table from the floor and move it around. When traveling its just left loose with the chairs positioned loosely also. They were all provided with ties that we never use. The recliners are slid in place and the slides are in for travel with no ties to hold the recliners. Ties were also provided but we never used it.
Your unit drives to rough if the chairs move in transport. Caused by to much truck.
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Old 02-03-2016, 11:24 AM   #26
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That's a new one. What exactly is too much truck ? I can take you on some sections of l 5 in Ca that if it is not tied down it will probably be hangin out the window!
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Old 02-03-2016, 12:16 PM   #27
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Huh? That IS a new one. ...
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Old 02-03-2016, 07:17 PM   #28
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What brand recliner is that? I want one- these old legs need help getting up sometimes!


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