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Old 03-30-2015, 07:59 PM   #1
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Finding shady things about Heartland after purchase

Hi everyone, I bought a 2015 bighorn and seems like a lot of things are going wrong with it as time goes on. I went to slide in slide outs and a loud bang. So I called a mobile rv mechanic out and as he got to looking found that the sprocket wheel is broke. But we got to looking more into it and found a piece welded that is definitely not a factory weld. So it looks as if it was repaired before. My question is there anyone else that has had issues with their heartland. Thanks for any input.
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Old 03-30-2015, 11:26 PM   #2
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If it's brand new, I'd take it back to the dealer. If it's a new unit and you think the welding repair was not done at the factory, that only leaves the dealer's service center.
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Old 03-30-2015, 11:33 PM   #3
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My friend with a Cedar Creek broke 2 of these alignment sprockets. It was caused by improperly tensioned slide out topper.
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Old 04-03-2015, 01:44 AM   #4
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We have a Heartland and have had great success with the quality and the few items we fixed, customer service was terrific. The one thing from the factory that I thought was a bit on the chincy side was how the wheel wells were secured (or lack there of). We were flagged down after leaving the dealership. We had another dealership install sturdier brackets and problem solved (or at least I'm not getting flagged down). I'm curious to see what it looks like doing hwy speed, but never thought to have DW drive next to me on the freeway to verify. Haha
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Old 04-03-2015, 09:54 AM   #5
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Lippert makes the slide mechanisms. So not really Heartlands fault. But MacGyvering it up is.
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