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Old 09-28-2014, 08:37 PM   #1
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Flushing with hot water

We ran into an interesting problem with our 2012 Montana, somehow they managed to hook our toilet up to the hot water line. While it may help sanitize the toilet apparently according to our tech it may have contributed to an early failure of the shutoff valve, so now we have to shut off the water because the toilet continues to fill. I have contacted Keystone stating that all though our trailer is out of warrantee this is obviously a factory defect, I'll let you know what they decide.

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Old 09-29-2014, 11:51 AM   #2
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I bet their reply will be "sorry - out of warranty". Like it's your faulty for not finding the problem earlier, doesn't everyone check the temperature of the flush water in the toilet?

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Old 09-29-2014, 02:15 PM   #3
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I do not see how hot water (120 degrees) would damage the valve (But check with toilet manufacturer first) Heck, where I broke down I'd go back to the shower (Cause it was too hot to walk to the park's shower, and in this park .. Well no advantage to parks' shower) and I did not have to wait for hot water.. The shower is the farthest thing from the water heater and I could start my shower soon as I opened the valve... NOTE: did not matter which valve (hot or cold) I opened, both were same temp at first.
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Old 10-02-2014, 12:44 AM   #4
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Good luck on getting them to fix it, I think MR. Day got it right but hope we are wrong.
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Old 10-08-2014, 05:06 PM   #5
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Heard back from Keystone they told me to submit the cost for the repair and they would consider it, which is all I was expecting. Will let you know what the final result is when I hear from Keystone.
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Old 10-08-2014, 07:29 PM   #6
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Not sure about this, but guess it is good it wasn't a bidet.....
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Old 10-08-2014, 08:21 PM   #7
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I have had Keystone cover an obvious factory defect on a trailer that was around 5yrs out of warranty. It's possible.
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Old 10-09-2014, 07:55 PM   #8
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Keystone did get back to me said that at least they would look at it. I guess that's the best I could hope for. I'll let you know what the final outcome is.
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Old 10-13-2014, 07:51 PM   #9
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We had a keystone Montana. Had a couple
Minor issues. They were very good with us.
Wish you well

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