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09-28-2014, 08:37 PM
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#1
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Junior Member
Join Date: Dec 2009
Posts: 12
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Flushing with hot water
We ran into an interesting problem with our 2012 Montana, somehow they managed to hook our toilet up to the hot water line. While it may help sanitize the toilet apparently according to our tech it may have contributed to an early failure of the shutoff valve, so now we have to shut off the water because the toilet continues to fill. I have contacted Keystone stating that all though our trailer is out of warrantee this is obviously a factory defect, I'll let you know what they decide.
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09-29-2014, 11:51 AM
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#2
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Senior Member
Join Date: May 2001
Location: Spicewood, Tx
Posts: 708
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I bet their reply will be "sorry - out of warranty". Like it's your faulty for not finding the problem earlier, doesn't everyone check the temperature of the flush water in the toilet? 
__________________
Larry Day, Texas Baptist Men volunteer
'13 Silverado LT 3500HD D/A CCSB 2wd, custom RKI bed
'19 Starcraft Telluride 292RLS
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09-29-2014, 02:15 PM
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#3
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Senior Member
Damon Owners Club Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 24,024
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I do not see how hot water (120 degrees) would damage the valve (But check with toilet manufacturer first) Heck, where I broke down I'd go back to the shower (Cause it was too hot to walk to the park's shower, and in this park .. Well no advantage to parks' shower) and I did not have to wait for hot water.. The shower is the farthest thing from the water heater and I could start my shower soon as I opened the valve... NOTE: did not matter which valve (hot or cold) I opened, both were same temp at first.
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Home is where I park it!
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10-02-2014, 12:44 AM
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#4
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Senior Member
Join Date: Apr 2006
Location: Benton, AR & Pharr,TX
Posts: 104
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Good luck on getting them to fix it, I think MR. Day got it right but hope we are wrong.
Doug
__________________
2006 Ford F-350 Crew Cab Lariat 4X2 PSD 6.0 TorqShift Automatic Transmission. Upfitter Switchers Chrome Door Handles, Oxford White with lower part being Arizona Beige Metallic. Creative Coating Sprayed in bed liner (local Company in Little Rock AR) 2
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10-08-2014, 05:06 PM
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#5
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Junior Member
Join Date: Dec 2009
Posts: 12
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Heard back from Keystone they told me to submit the cost for the repair and they would consider it, which is all I was expecting. Will let you know what the final result is when I hear from Keystone.
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10-08-2014, 07:29 PM
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#6
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Senior Member
Join Date: Aug 2004
Location: Wherever we are
Posts: 4,288
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Not sure about this, but guess it is good it wasn't a bidet.....
__________________
'16 40QBH Phaeton
'21 Sahara HA toad
'15 38RSSA Mobile Suites--traded
'05 36TK3 Mobile Suites--retired but not forgotten
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10-08-2014, 08:21 PM
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#7
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Senior Member
Join Date: Sep 2012
Posts: 4,232
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I have had Keystone cover an obvious factory defect on a trailer that was around 5yrs out of warranty. It's possible.
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10-09-2014, 07:55 PM
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#8
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Junior Member
Join Date: Dec 2009
Posts: 12
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Keystone did get back to me said that at least they would look at it. I guess that's the best I could hope for. I'll let you know what the final outcome is.
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10-13-2014, 07:51 PM
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#9
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Junior Member
Join Date: Oct 2014
Posts: 4
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keystone
We had a keystone Montana. Had a couple
Minor issues. They were very good with us.
Wish you well
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