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Old 08-10-2015, 11:21 PM   #1
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Freezer barely below freezing !

Hi everyone ! I own a 2011 Jayco Pinnacle REQS which has the double Norcold Refrigerator/Freezer. Ever since we bought it when we make ice it takes about 3 days to make 4 trays of ice. We have put up with this for 4 years now but I am curious if this is "normal". I understand that of course when you just load up the freezer it can take some time to cool or freeze food but this happens even when everything in the freezer is frozen and even when the doors are not constantly being opened. I do have a 7 year warranty so I am considering calling the dealer to service or replace the unit. Anyone else have this problem ? Thank you.
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Old 08-10-2015, 11:31 PM   #2
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No, mine had trouble getting some things frozen hard (like quality ice cream and some high fat meats, such as sausage), but it had an ice maker and cranked out more than we could use.

It finally bought the farm 18 months ago and was replaced by a residential which is larger inside and does a much better job overall.
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Old 08-11-2015, 08:56 AM   #3
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I ordered our 2014 Lifestyle with the Norcold 4 door fridge. Turned out to be a waste of money. Yanked it out and replaced it with a Samsung residential fridge. Tons more room and cools down to the proper temps in 3 hours or less.
I know this does not help you fix your current issue. RV refrigerators can do the job but seem so fickle. I know many will disagree and say that they are great and do a good job.
However, in every RV I've owned (8) the fridge has been an issue at one point or another. In the very least, cooling consistency an issue.
You can buy 3 or 4 residential fridges for the cost of one new Norcold 4 door unit. I'm done!
If you can't find a satisfactorily resolution for yours, seriously consider gong residential. You have the room. The width of the Samsung and others fit perfectly into the space your Norcold takes up.
Again, sorry I don't have a resolution for the issue at hand but just giving you food for thought. Good luck, Phillip
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Old 08-23-2015, 10:03 PM   #4
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Thanks for the info. I'm wondering if I was to purchase a full size residential refrigerator, could I fit it through the 5th wheel entrance door. Perhaps if I was to take the fridge doors off I could then fit it through.
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Old 08-23-2015, 10:39 PM   #5
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Pete you'll have to add the inverter as well if you want your freezer to operate while your driving. We load up on meats and few other things for our residential fridge...and have absolutely no problems. I will never buy another RV without a residential fridge. From the larger bottom freezer, to never running out of ice and the twice filtered water out of the side of the door...a huge plus!!
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Old 08-24-2015, 03:38 PM   #6
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Generally, you'll want to keep it close to the same size as the Dometic.
Note, if it's ice that you're after, there are some inexpensive, fast, and relatively cheap ice makers....

A residential upgrade will require and inverter (typically) and often a battery upgrade.
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