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Old 10-18-2019, 09:06 AM   #29
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The Grand Design of today is not the same as earlier models. Wether its due to huge growth in sales or cheapening of the brand after Winnebago bought them out is still in debate. But the RV’s being pumped out the door today are not the same quality as in the early years. Customer service is also spotty and seems to rely soley on the attitude of the CSR who answers the phone. While others get the royal treatment when calling, another gets a cold shoulder. That is what really set GD apart in the early years; a kind of no questions asked service mentality with parts shipped right to your door step. What unfortunately hasn’t changed is the premium prices being charged when a competitor will be several thousand less in a similar floor plan and length.
Two, three years ago, no question we would buy a new GD rig. Today, not so much.
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Old 10-21-2019, 04:01 AM   #30
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The Grand Design of today is not the same as earlier models. Wether its due to huge growth in sales or cheapening of the brand after Winnebago bought them out is still in debate. But the RVís being pumped out the door today are not the same quality as in the early years. Customer service is also spotty and seems to rely soley on the attitude of the CSR who answers the phone. While others get the royal treatment when calling, another gets a cold shoulder. That is what really set GD apart in the early years; a kind of no questions asked service mentality with parts shipped right to your door step. What unfortunately hasnít changed is the premium prices being charged when a competitor will be several thousand less in a similar floor plan and length.
Two, three years ago, no question we would buy a new GD rig. Today, not so much.

We are in the process of negotiating / buying a 390RK-R and there is no other floor plan such as this.



Which GD models have you had or is GD an approved RV line to bash w/o actually having owned one.
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Old 10-21-2019, 08:59 AM   #31
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We are in the process of negotiating / buying a 390RK-R and there is no other floor plan such as this.



Which GD models have you had or is GD an approved RV line to bash w/o actually having owned one.

27RL. You do whatever you want. Sorry that my experiences donít support your narrative.
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