We finally had the chance to get our new Big Country out for its shakedown and some Thanksgiving fun with the family. There is no doubt that we put the new rig to the test cooking and hosting thanksgiving for eight adults and five children under the age of eight...it was 45 degrees in sunny Santa Cruz, so we piled into our rig for the evening festivities...boy was it cozy.
-Realized we are missing the residential fridge door shelves.
-No way to lock the fridge while trailering...we got to learn the hard way
-Outdoor flood lights on door side and off door side were stuck on for four days as the switch was not installed.
-living room carpet has odd stain that could be from some type of spray/coating they talked us into before we took delivery, but did not see during PDI.
-Exterior front hatch will not lock
-Bathroom door handle loose
-Recliner back ripped.
1. My FIL went to three other Big Country owners at the park and asked where the flood light switch was and they all said in the control panel. How could this pass QC at Heartland and the Dealer? When I asked the guy giving me the PDI about the missing buttons, he said I didn't have that option and I assumed the switch was elsewhere for the light outside or it was called something else.
2. All the locks seem cheap, any recommendations on what to replace the cheap locks with for the exterior doors/hatches?
3. We wanted a generator installed, but the dealer wanted way too much, so I requested that the rig we bought needed to be prepped for a generator. Me being pretty green at this fifth wheel thing, I really thought Gen prep was some wiring/transfer switch and when I bought the Onan, the person installing would drop a switch into the control panel...wishful thinking. I'm now fighting with the dealer that knew a gen was one of the things I wanted for ease of cross country full time living and a back-up for our AC while our dogs are in the rig alone. Sales told me this rig was setup and I believed it without seeing it in the paperwork...how do I fight this? It is on the deal sheet with the dealer, but not in the specs of the rig.
Continuation of the shakedown continues next weekend in Napa...lets hope that list is small and doesn't need to get in line for some shop time at the dealer...unless it is to get my gen prep installed
2015 Big Country 3596 RE
2011 F350 CC Lariat DRW