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Old 10-25-2013, 09:59 AM   #1
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Help -Slide issue (one slide only) Bay Hill 5th wheel

We have a Bay Hill 320RS - love it. We got to our RV spot yesterday and started the slides going out - all worked well. Then my husband needed to tighten the chock blocks on the kitchen/refrig side, so we brought in the slide a bit so he could get under it. Went to fully extend the slide out and there's nothing - nada. No sound no nothing, just won't move. Fortuntately it's out 3/4's so we're fine. But we can move it IN (so when we leave we'll be fine), but why won't it go all the way out? There's nothing blocking it that we can tell (plants, outside structures, etc) The other two slides go in/out just fine. Ideas? We've got a couple of days here to work on it, but this is puzzling to us. Thanks for your thoughts/ideas. Oh and have never had slide issues before - this is a brand new Bay Hill.
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Old 10-25-2013, 10:06 AM   #2
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Any chance you've blown a fuse? How far are you from your dealer....may want to give them a call and speak to a service rep.....
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Old 10-25-2013, 10:43 AM   #3
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I second calling your dealer and also checking the breakers. However you need to crawl underneath the slide and see you you have a pin that is broken on the slideout mech. There is usually pins which may look like a 3/8 diameter 2 or 3 inch bolt and sometime these break and need to be replaced even on new units. Check that out also. You can replace it with a bolt bought from a hardware store but be sure to get a good quality bolt.
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Old 10-25-2013, 11:44 AM   #4
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Yes, we called the dealer (of course got voicemail) -- we thought about fuses so will check those. Also we'll get under there and see what's what. Thanks again for your insight. This is just puzzling. Hopefully next post will be "yay it slides" --
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Old 10-25-2013, 09:03 PM   #5
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If it moves in, fuses/shear pins are ruled out. Does it make noise at ALL trying to run out?
If not, I would guess switch went bad.
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Old 10-25-2013, 09:26 PM   #6
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You say you can move it in and will be fine. Why not move it all the way in and try and move it out again.
If you know where motor is check with meter and see if you get voltage when operating the control, should be 12v DC.
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Old 10-26-2013, 08:04 AM   #7
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The problem with pulling it all the way in means that if it can't go out again then we're stuck with it in and then can't get to some of our cupboards, sink etc. We talked to Bay Hill and they were stumped so they're going to have the manufacturer that builds the "worm" type slides call us. We leave this park in two days so we'll do the pull in and retract out then and hopefully it'll work right. The switch is a good thought for the next round. Thanks again for all the help - we do appreciate it!
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Old 10-26-2013, 11:41 AM   #8
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Most slide mechanism owners manuals contain a caution to fully extend/retract the mechanism before reversing directions, does yours?
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Old 10-26-2013, 08:57 PM   #9
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There should be no reason to have to fully run the slide one way or another before going the other direction.
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Old 10-27-2013, 08:48 AM   #10
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Quote:
Originally Posted by jesilvas View Post
There should be no reason to have to fully run the slide one way or another before going the other direction.
I thought that too until I watched the slides closely while changing directions mid-stroke. The slide would move one end just before the other. Still, can't argue with your reasoning. What does your owners manual say about this subject?
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Old 10-27-2013, 10:48 AM   #11
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I thought that too until I watched the slides closely while changing directions mid-stroke. The slide would move one end just before the other. Still, can't argue with your reasoning. What does your owners manual say about this subject?
You are correct. With the slop in pins, bolts, and gear teeth from one arm to the other, there is a small amount of difference in one end of the slide to the other.
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Old 10-28-2013, 01:04 PM   #12
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Ok so we just pulled the slide in. It was out crooked and came back in (albeit slowly) crooked too. Pushed the in button on the panel multiple times to finally get it all the way. But it still wouldn't go back out once it finally got in. We did get a call from Lippor (?) who make the slide mechanisms. He suggested once we get the slide in to then take it back out with slow adjustments but it still won't go back out. So we're on our way to southern CA. We're hoping that when we get there it will miraculously work. As we said other slides work just fine.

We really do like your help here-- we hadn't noticed before that the slide comes in crooked so we're continuing to learn.
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Old 10-28-2013, 06:55 PM   #13
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The slide mechanism is out of time. The rack and gear type can jump a tooth or more, causing the slide room to be crooked. The way to correct that condition is to remove the pin/bolt, turn the offending gear until the measurements are the same. While the room is completely in, the end pressing against the wall should be the one "in-time".
You will find the service manual for your brand mechanism on-line with a search.
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Old 11-01-2013, 07:44 PM   #14
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Two slides down and out / Bayhill 32RS

We've encountered the same problem(s) with two of our three slides on our 2013 Bay Hill RS320. Both the bedroom slide and kitchen slide motor have failed. We tried to return the 5th wheel to the dealer (Best RV in Turlock, California) for warranty servicing, but Best refused to honor the EverGreen warranty after our owning the trailer for 7 months. Another dealer in Fresno diagnosed the problem as crimped wiring (the motors were fine), apparently a common issue with Lippert slideouts.

In the case of the kitchen / entertainment slideout, the servicing facility diagnosed the problem as a rusted motor and rusted transit track for the slideout.

Currently, our trailer has been out of service for over two months because of slideout issues. So far, Evergreen has been v-e-r-y slow in dealing with these warranty issues and other numerous problems with our Bay Hill 5th wheel.
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