My intent was to let you know that the factory backs their units. Camping World, on the other hand, was totally inept. They had our unit for 5 months and did little and then quit answering all our calls and emails. They eventually gave us the number to call at the factory for help. So by the time it was in Indiana we had lost it for almost 8 months. Therefore they gave us a brand new one, of the next years model. They were very accommodating, and we would buy another. The frame hasn't been a problem, it has aluminum framing which is lighter than the ones on the bigger frames. And it has the auto levelers which makes setting up a breeze. We can't wait for spring so we can get out and go some more. I hope this helped you.
Judy & Ralph, w/Molly (the Westie) & Sadie (the Fourche Terrier)
2011 Ford F350 6.7 Lariat
2013 Infinity 3850RL