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Old 10-05-2013, 07:34 PM   #1
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Keystone Alpine Owners

I'd like to have other Keystone Alpine owners to share their experiences with regarding repairs and warranty issues.
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Old 10-05-2013, 10:03 PM   #2
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Keystone Alpine Fresh Water Tank filling itself

I have a 2012 Keystone Alpine 5th Wheel. I am having a problem where my fresh water tank in filling by itself when hooked up to a city water supply. Has anyone else experience this problem?
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Old 10-08-2013, 11:26 AM   #3
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2010 3460 rl no major issues couple of screws fell out and the table was cracked but replaced without an issue. Been fulltiming in it in Michigan mostly for going on 4 winters. Works out fine
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Old 10-08-2013, 01:12 PM   #4
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Brinsk,

There is a check valve in the head of the water pump that is supposed to prevent water from flowing from the water supply backward through the water pump and filling the fresh water tank. Buy the pump head rebuild kit. It contains the check valve. It takes three screws to take off the old head and replace it with the new one. You do not disassemble any of the head itself. Just disconnect water lines and make the swap.

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Old 10-09-2013, 11:55 AM   #5
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I am upset with keystone so I am having the a dealer in Bullhead City AZ repair the back flow problem and having them charge Keystone for the repair. I've had a bunch of issues with my rig. I've had 3 dining chairs replaced because the legs cracked where attached to seat; 3 shades replaced because of strings fraying and breaking, one replaced twice; three light fixtures had to be rewired because they weren't connected correctly; a fender cover had to be replaced because the screws poked through their holes; the stairway entry door lights on the floor won't turn off like they are suppose to when you shut the door, having to pull the fuse to turn them off; 2 of the registers from the furnace weren't connected to the furnace itself; both drawers under the refrig had to have the frames rebuilt because they fell apart; a grey tank was replaced because it had a crack in the bottom, leaking and swelling the belly with water; had a tire with only 6000 miles on it blow out causing $4200 damage; the 6 point leveling system slowly leaks and lowers from level; now has a seam in the black tank that opened up and leaks if tank gets full, found because belly swelled again; my fresh water tank problem; and there are a couple hair line cracks in the shower that we hope aren't leaking in the wall. We are full timers and these are all very annoying. We purchased this unit because it is suppose to be the best of the Keystone products. I guess I got the one lemon out there. Don't get me wrong, so far Keystone has corrected the problems with no cost to me, just my time. But now that I am out of my 1 year warranty, I will be paying even though I have an extended warranty. Was wondering if anyone else was having similar problems.
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Old 10-09-2013, 04:28 PM   #6
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Brinks,

I would dump that unit real fast before you are so upsidedown on it that you have no value at all. With that many problems you can be sure that there are more you have not discovered yet.

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Old 10-10-2013, 11:48 AM   #7
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Dumping it is easier said than done. Retired and on fixed income. Need I say more?
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Old 10-17-2013, 06:31 PM   #8
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When the black tank started to swell the belly didn't it stink a bit?
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Old 10-18-2013, 12:56 AM   #9
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The leak was at the top so it leaked a little at a time. It swelled a little and started to smell. I looked under the belly and noticed that it was sinking and stinking. The fun was dropping the belly and getting the wet insulation out of it. I was smart to drop the belly a little at a time. I pulled the insulation out piece by piece.
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