Originally Posted by schrod
This use to be true. Go on the Heartland forums and read all the nightmares persons with just 1 to 2 year old trailers are having. Getting no response from Heartland as to their problems even when they have the dealer involved for warranty work. I would definitely not recommend a Bighorn or Big Country from Heartland.
We had quite a few issues with our heartland Eldridge which we bought new in 2013. Most were QC issues such as the shower drain not hooked into drain pipe, which leaked all over the basement storage area. I think our first warranty list contained about 32 items that needed repair. But while heartland did finally authorize all to be fixed we were without the use of our rV for over six weeks which was frustrating. My issue was they were simple things resulting from sloppy work. Having said that, I have heard recently from other Heartland owners that they have gotten much better!!