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Old 02-28-2015, 09:04 AM   #15
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Thanks for Replies

I sent out a package to Trailer Life to the "Problem Resolution" group. They have sent out a letter to Heartland and Lippert on my problem. Now we'll see if they have any clout.

I'll keep you posted.

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Old 02-28-2015, 03:41 PM   #16
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Originally Posted by ecsteman View Post
I believe Heartland would have helped out, but Lippert held firm.
I would say that it is easy to look like the good guy when you have someone else to act the bad guy.

I sincerely hope you can get a positive resolution.

2013 F350 6.7 DRW SC Lariat
2011 Brookstone 354TS
Swivelwheel 58DW w/1993 GL1500SE
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Old 03-03-2015, 11:47 AM   #17
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So you must ask who is at fault

Lippert builds the frames at Heartland specs and design...IMO its Heartlands responsibility...They have always built cheap poor quality products I learned this the hard way years ago...

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