Melting dimmer switch

[Sam Goodbody]

We have a 2013 Excel limited IKE. It has two dimmer switches. Each switch controls a bank of lights.
One day we noticed a burning smell and found that one of the dimmer switches was very hot. It was so hot it melted the switch, switch cover plate cover, and the wiring. It nearly caught the trailer on fire. On Aug 20, 2013 I notified Excel about the problem. I sent them photos of the melted dimmer. I heard from a friend that Excel has known about the issue and has stopped using these switches. Excel has not informed me about any recall or alert notice. Has anyone else had an issue?

[Rodneykrantz]

A loose connection could cause this. How many lights are on the switch?
The switch will absorb the energy if it is turned down low and it will get hot
but not burn.

[Scotty14]

Sorry about your issue. You might ask this question in the Excel Owners forum, in the owners corner on iRV2. I am sure they will know of any recalls for this dimmer switch, and point you in the right direction, for answers. Usually there is feedback from Excel/ Peterson industries in the Excel owners forum to their members questions.
Best of luck,
Scott

[Ray,IN]

Still covered by warranty? Usually warranties demand the owner mitigate further damage, such as switching off the breaker controlling that circuit, which I assume you've already done.
Take pictures of the damage and document everything prior to making any repairs. This is usually recognized by the manufacturer for warranty claims, even after repairs are completed.
I agree with Rodney, loose connections are the most common cause of electrical fires.