Originally Posted by jackson47
I am glad you are happy with your HC. What was wrong with the axle?
Our problem was the driver side sagged. This side has three slides and is 800 to 900 lbs heavier. I had a terrible time with Keystone but finally got approval to put extra leaf springs on trailer. This seemed to correct the lean. The sagging was serious because a tire on that side was rubbing the underside of the trailer. Wore a hole in the vapor barrier material and roughed up the thread on the tire.
No money reimbursement from Keystone. Work was done in November.
After about only 4,000 miles I noticed the right front tire was wearing excessively. I called Dexter, they sent us to a Keystone deles near our destination. Photos were taken and Dexter agreed something was amiss. Probably the axle lost its camber. While we continued our trip and camped, Dexter shipped a new axle. The day we left, we swung by the dealer, they changed out the axle and we went on our way. Total lost time - 4 hours.
. Dexter was great and so was the dealer. Out of pocket cost was $0.