On ice

[chris howell]

I have a Dometic Americana refrigerator in a 2003 Montana Fifth wheel. everthing in there is frozen. It has a plastic piece in the middle of the metal cooling part that you slide up and down with no dial to adjust. I move the piece up and down with same results. Does anybody know what the problem is ? Any help would be appreciated. Thanks

[jesilvas]

No one can know exactly what is wrong, but I can tell you what CAN be wrong. It needs to be tested.

Control board(s) bad, thermistor bad, heating element relay stuck.

[Ray,IN]

Perhaps it is operating in backup mode? That is normally a constant run situation meant to keep contents cold until it is repaired.

[glennwest]

Have you tried killing all power to it and reboot it.