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Old 10-05-2019, 09:50 PM   #1
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Purchasing Help

Looking for a good recommendation for a knowledgeable salesperson and service center within an hour or two of Nashville. I believe we have narrowed our choice of 5th wheel to either a Jayco Eagle or a Keystone Montana High Country. We like the aspects of their 34-36 foot models.


I will admit, I am not an RV expert but I have spent time reading and reviewing the advice and tips many of you have provided. This armed me with enough insight to know when I was being given a line of bull.


1. My salesman kept telling me the Rvs on the lot only had one AC unit when I can clearly see two on the roof. The rain proof vent is where the second can be installed. "Oh dear god".


2. He could not understand why I was so concerned with the pin weight. He just did not get it. In fact, he brought his service tech out who told me he was in the business for 30-years and I could count on pin weight being 10% of the weight of the trailer. "um - wrong...but my wife would not let me argue with him"


3. When on the lot, I would ask what the weight and pin weight were and while he read them it never clicked that they were 18-20% of the trailer.



I digress - they were more interested in my price range vs what I was looking for and I just cant fathom going back. I am willing to travel to know I am working with someone I can trust my truck with (I need a hitch installed).


As mentioned in some of my other posts, I have a 2018 SRW Silverado 3500 Diesel crew cab, standard bed with 3,800 pounds of cargo. Oh yeah, they also did not understand why I was adding the weights of my wife and I and supplies. I mean really, if I can learn all of this in a day, how do these guys stay in business?
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Old 10-06-2019, 05:11 AM   #2
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There not the only ones! I stopped by Camping World to look at new 5th wheels salesman ask what I was towing with. Said F250 diesel his reply was your good to tow anything we have on the lot.
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Old 10-06-2019, 05:24 AM   #3
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I wish I could help, but I don't know of any knowledgeable salespersons, and good for you for doing your homework.
Some fw's will go up to 25% pin so consider that in your payload, and leave some margin.
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Old 10-06-2019, 05:39 AM   #4
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Quote:
Originally Posted by Freddie780 View Post
Looking for a good recommendation for a knowledgeable salesperson and service center within an hour or two of Nashville. I believe we have narrowed our choice of 5th wheel to either a Jayco Eagle or a Keystone Montana High Country. We like the aspects of their 34-36 foot models.


I will admit, I am not an RV expert but I have spent time reading and reviewing the advice and tips many of you have provided. This armed me with enough insight to know when I was being given a line of bull.


1. My salesman kept telling me the Rvs on the lot only had one AC unit when I can clearly see two on the roof. The rain proof vent is where the second can be installed. "Oh dear god".


2. He could not understand why I was so concerned with the pin weight. He just did not get it. In fact, he brought his service tech out who told me he was in the business for 30-years and I could count on pin weight being 10% of the weight of the trailer. "um - wrong...but my wife would not let me argue with him"


3. When on the lot, I would ask what the weight and pin weight were and while he read them it never clicked that they were 18-20% of the trailer.



I digress - they were more interested in my price range vs what I was looking for and I just cant fathom going back. I am willing to travel to know I am working with someone I can trust my truck with (I need a hitch installed).


As mentioned in some of my other posts, I have a 2018 SRW Silverado 3500 Diesel crew cab, standard bed with 3,800 pounds of cargo. Oh yeah, they also did not understand why I was adding the weights of my wife and I and supplies. I mean really, if I can learn all of this in a day, how do these guys stay in business?
Do either of the floorplans you are looking at have a rear kitchen? That might get you the pin weight you are looking for. I really have never met a salesperson that 1 knew what they were doing really, and 2 cared more about the customer than the sale.

Best i can say is salesmen are butler's, get me the keys, move it so i can test all the systems to see if I like it, get me the paperwork, get me and the DW a drink so we can sit in all the chairs to test them....etc
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Old 10-06-2019, 10:08 AM   #5
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Either the sales people get no training because they never stay or they never stay because they get no training.
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Old 10-09-2019, 09:53 AM   #6
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I would bet that most (95%) of RV salespeople do not own a RV or even camp.
They figure that when a person walks in that person knows less than they do about the world of Rving.

When they know you are well informed on the RVing subject you will treated differently.
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Old 10-09-2019, 03:34 PM   #7
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We purchased our 2018.5 Montana 3921FB from Bankston Motor Homes, 2191 Jordan Lane NW, Huntsville, AL 35816. Bankston has been in the RV Business since 1970 family owned and operated. We worked with Eddie Stanley on our purchase and were very satisfied with the entire process. Bankston even insists that you camp at least one night on there site to make sure you are fully satisfied and understand and complete a extensive PDI. Eddie's e-mail is: eddie@bankstonmotorhomes.com, work phone 256-533-3100.

https://www.bankstonmotorhomes.com
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Old 10-13-2019, 07:13 AM   #8
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And 99% of them will tell you they own the rv you are looking at it something similar. Glorified car salesmen trying to sell something a little more complicated.
Quote:
Originally Posted by hamm2018 View Post
I would bet that most (95%) of RV salespeople do not own a RV or even camp.
They figure that when a person walks in that person knows less than they do about the world of Rving.

When they know you are well informed on the RVing subject you will treated differently.
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