Originally Posted by JoHenry
....They gave me the reason that was the tempature swing that caused the splitting. Real cold to rapid warm up in a short amount of time......
If that were the case, then anyone who lived in a cold climate would have their floors cracking up every season. Do they really expect that people buy that?
I am with you, I would be fighting it. Have you tried the manufacturer or the local BBB? Or sending a letter to the owner of the business with a cc to the manufacturer? I did this with Nissan-- I had help coming out of the woodwork after that and a coupon book for, nearly free, Nissan service on my truck.
A lot of local news stations have reporters who do stories on scams like that. Have seen it around here and always the business in question suddenly steps up to the plate and states that they were unaware of the issue and blames someone internally and fixes it. Funny how that works, huh??
Good luck and let us know how this plays out.