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Old 01-04-2005, 05:04 PM   #1
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We have a Arctic Fox fiver and the roof has bubbles in several places about a dozen along the roof. It has one place that is bothering me. At the front where the cap meet the rubber roof there is about a foot long bubble until now it has grown much wider. I guess this is from our last trip in November. Today I took it in to be service and had the service manager look at it and he didn't think it was a problem. I just don't understand how this is getting bigger and it not a problem. I did not buy this trailer from them so the warrenty is not for them to fix. I have about 10 months of warrenty on the trailer.
Tom
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Old 01-04-2005, 05:04 PM   #2
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We have a Arctic Fox fiver and the roof has bubbles in several places about a dozen along the roof. It has one place that is bothering me. At the front where the cap meet the rubber roof there is about a foot long bubble until now it has grown much wider. I guess this is from our last trip in November. Today I took it in to be service and had the service manager look at it and he didn't think it was a problem. I just don't understand how this is getting bigger and it not a problem. I did not buy this trailer from them so the warrenty is not for them to fix. I have about 10 months of warrenty on the trailer.
Tom
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Old 01-07-2005, 03:40 AM   #3
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I would contact Artic Fox first and see what they want you to do. When I had some problems with my trailer (different brand) I couldn't get the dealer to do anything. If I called Keystone they were very amicable. I even got to take it to a local dealer instead of hauling it 120 miles back to the dealer where I bought it. When the work was done the local dealer called Keystone and they gave him a credit card number over the phone. Worth a try.
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Old 01-08-2005, 03:20 AM   #4
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diandtom, I would definitely contact the manufacturer and express your concerns of the roof problem. It will become a big problem and probably at the worst time (when it is pouring down rain). More than likely they will have it replaced as the company that provide the roof system warranties the roof. The way this is getting larger is like a convertable looks going down the road. The rig gets pressurized by the wind being forced inside and the air is getting under the roof material and bulging or blowing out since it is the path of least resistance. Good luck and keep us posted on this situation.
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Old 01-08-2005, 08:00 AM   #5
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I had a similar problem with a Gulfstream 5th wheel. Bubbles got larger after each trip, especially in hot weather. Rubber had separated from the plywood. They eventually repaced the entire roof under warranty. I would not let it go, as mentioned contact the manufacturer and let them solve the problem. Once it was replace I never had another bubble.
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Old 01-18-2005, 10:05 AM   #6
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Call the factory!
Some service managers avoid anything they can if the customer believes their "it's OK" comment, at least until after the warranty is expired.

There is no way to repair a roof that is losing its grip except to replace the whole thing. One of the most labor intensive jobs that can be done on an RV.

There are actually two warranties on your roof. One from the manufacturer of the material and only covers it failing, and the other from the manufacturer for the labor and materials to install it.

Bubbles like you describe can also be caused by using the wrong kind of cleaner on the roof. Especially any with petroleum distillates of any kind. That would void the warranty as misuse. The petroleum distillates go right through the roof material, damaging it along the way, and then causes the adhesive underneath to release more and more as the distillates work the adhesive loose underneath.

A very good reason to be exceptionally careful of what you use on the roof.

If the roofing was stretched too much on installation, as can happen with a new crew or person on the line, it can also cause it to release over time from the tension and heating/cooling of the roof working against each other.

That is the advantage of the newer TPO roofing, called vinyl by some, in that it does not stretch hardly at all, being much stiffer from the roll. So it is almost impossible for the installer to stretch it too much.

Assuming you are still in warranty for the labor from the factory, I would also suggest you pursue it before you have any serious problems. Having just the material warranty saves a bunch too, but if the roof is coming loose, and the material is intact, it will usually be due to the installation or chemicals used on it after the fact.

With those facts in hand you should be able to gather your information and get a good resolution.

Arctic Fox is one of the better brands in customer service and quality, they should help you get it resolved.
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