Go Back   iRV2 Forums > TRAVEL TRAILER, 5th WHEEL & TRUCK CAMPER FORUMS > 5th Wheel Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 10-06-2015, 09:48 AM   #15
Senior Member
 
Ford Super Duty Owner
Join Date: Apr 2012
Location: Austin, TX
Posts: 1,885
The problem with dropping it off a the dealer is that warranty repairs are typically towards the rear of the line, even if you bought the unit there. I suspect that non-warranty work pays much better. If you didn't buy the unit there, expect the back of the line - if they'll do it at all.

I don't trust the dealer - or any dealer - to properly keep it out of rain until they can get it in. It can take Keystone weeks/months just to approve a warranty repair, so often units sit. This is why I don't just drop it off.

I talked to my dealer and asked him to start the process with Keystone based on photos I provided. I told them that I'd tow it up immediately as soon as they could look at it. Until then, I think it's better cared for in covered storage. I will patch it, but it probably shouldn't be driven.

I followed up with Keystone and asked them to work with the dealer. No response yet.


Alpha systems did get back with me and they said as long as it's a relatively new unit and the roof didn't get torn, that a re-glue is OK... That makes for a much more conservative repair that is likely to be warrantied, assuming I accept a patched and re-glued roof on a 5 month old unit.
__________________

__________________
cb1000rider is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 10-08-2015, 07:30 PM   #16
Senior Member
 
Thor Owners Club
Join Date: Jun 2011
Posts: 2,892
I agree that the dealer should be doing a repair on your roof. If its in the first year there should be a bumper to bumper warranty on your rig.
__________________

__________________
Fred1609 is offline   Reply With Quote
Old 10-09-2015, 10:58 AM   #17
Senior Member
 
Ford Super Duty Owner
Join Date: Apr 2012
Location: Austin, TX
Posts: 1,885
Dealer said "new roof" - waiting on an approval.
I've run into another Carbon owner where the "new" roof was not done in a satisfactory manner as the old OSB peeled off with the roof. Dealer simply glued over it and Keystone won't do the job twice... So something to be aware of...
__________________

__________________
cb1000rider is offline   Reply With Quote
Reply

Tags
5th wheel, roof



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Who is towing a 5th wheel with a 1/2 ton? ykcamom Trailer Towing and Tow Vehicles Discussion 22 01-07-2015 02:11 PM
Ultra-Fab Trailair v. MOR/ryde 5th Wheel King Pin Box 7.3diesel 5th Wheel Discussion 7 10-03-2014 11:16 AM
From 5th wheel to Navion IQ ajlcal Class C Motorhome Discussions 4 02-18-2014 08:45 PM
Making the switch to a 5th wheel fishermark 5th Wheel Discussion 52 12-31-2013 08:10 AM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 07:02 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.