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Old 01-20-2011, 08:05 PM   #1
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service contract

we ordered a new 5th wheel the dealer ask us if we wanted to get a service contract with STAR RV i was just wanting to know if they are worth the money. The price for 7 years is 1597.00 thanks tony

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Old 01-20-2011, 08:27 PM   #2
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Read the contract very carefully first. See what it covers or does not cover or excludes. make sure it has a provision for a full refund within 30, 60 or 90 days if you are not satisfied.


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Old 01-20-2011, 09:05 PM   #3
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I do not believe in service contracts. If you go for it do read it carefully and with a magnifying glass. It should cover all the expensive stuff.
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Old 01-21-2011, 06:59 AM   #4
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Like the other poster stated, review it very very carefully before buying. I do not believe in them since they are just a way to increase dealer profits and the company that sells them.
I would check with the "Better Business Bureau" to see if they have any consumer complaints against the company issuing the service contract.

If you want peace of mine then go with "Good Sam's Club" service contract.

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Old 01-21-2011, 08:16 AM   #5
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We have a service contract, but from a different company. So far we have had good luck with it. We had several things repaired and everything was paid for ($100 deductible) including the $130 per hour labor charge. Just read the contract carefully to see what is not paid for. Joe
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Old 01-21-2011, 09:22 AM   #6
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Service contracts are an insurance policy. If you don't do even the smallest repairs yourself, maybe. But if you're handy and can do most repairs then you might be better putting that money is a sock under the bed to use in the case of a major repair. We had a previous TT for 16 years and only major expense was replacing the frig, which cost about the same as a service contract. I have thought about it on our current 5er, but still on the fence as we've made it the first year without any problems. If you do go the service contract route, like other said Read and Reread the contract to understand exactly what and what is not covered. Good luck
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Old 01-21-2011, 09:41 PM   #7
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A trailer, whether it be a 5th wheel or pull-type does not have much to go wrong, other than appliances. For appliances most have either a 2 or 3 year warranty, if you have annual maintenance performed by a trained service technician. A motor home is a complicated machine/RV, and considerations are quite different than trailers when contemplating buying a service contract.
IMO a trailer owner will benefit from investing the service contract price money instead of betting they will have enough claims to outweigh the contract price. When you buy a service contract and roll the cost into the loan, you must add the interest amount to contract cost to obtain your total contract amount. Say the price is $2,000(for convenience), you loan interest rate is 15% on a 10 year loan. You can quickly see the contract will cost you much more that you were quoted.
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Old 01-22-2011, 11:24 AM   #8
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I agree with the others.

You might consider putting that almost $1,600 in a savings account and self-insuring. Add to it every month...even just $25 per month would help. If you ever have to have repairs done, or a major appliance replaced...like the refrigerator, which is probably the most expensive appliance in most RVs...you can pay for it out of your "repair" fund without the headache and hassle of dealing with a company that will try and do everything they can to deny your claim.
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Old 01-22-2011, 11:31 AM   #9
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Originally Posted by bluewave123 View Post
we ordered a new 5th wheel the dealer ask us if we wanted to get a service contract with STAR RV i was just wanting to know if they are worth the money. The price for 7 years is 1597.00 thanks tony
Your new fifth wheel will come with a one year bumper to bumper warranty and some of the appliances may be covered up to three years. So if you buy the extended service plan now it will pay zero for at least a year. So you don't get 7 years of coverage - you get 6 years.

Wait until your FW is nearly one year old and then make the decision whether to buy. If your FW looks to be quality made with no problems then don't buy. If it looks like you got a lemon then you can buy at the one year mark.
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Old 01-23-2011, 12:25 AM   #10
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Myself I feel service contracts are a waste of money, but I do not know if you have a tight budget. I have always been told that a trailer is basically five years trouble free, but then there is always the exception to the rule and the refrigerator could go out in three years. You need to do right so you can be comfortable with your budget. Good Luck bluewave123, with your new fifth wheel and how exciting for you.
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Old 01-30-2011, 08:03 PM   #11
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Many pros and cons on extended coverage. I would suggest you check the company out financially. All are backed by an insurance company - is that insurance company viable?

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