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Old 08-07-2019, 05:26 PM   #29
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Thanks for that
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Old 08-07-2019, 07:54 PM   #30
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I talked to the manager at Campers Inn today, he said the person who registered the camper on Heartlands website finance's fell through and they never bought it, he said he was going to contact Heartland and let them know and assured me the camper was new, he later called me back and said he sent them the documents that the camper was never sold. I am going to call Heartland tomorrow to confirm this. According to the manager the rig never left the lot. I still have my guard up but hopefully he's telling me the truth.
Glad this all appears to be working out. Still, donít forget about the roof bubbles, the fact they are not normal, that the dealer tried to push the defect off on you, and Heartland hasnít responded to your query regarding those bubbles.
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Old 08-08-2019, 07:59 AM   #31
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Originally Posted by dadnjesse

I talked to the manager at Campers Inn today, he said the person who registered the camper on Heartlands website finance's fell through and they never bought it, he said he was going to contact Heartland and let them know and assured me the camper was new, he later called me back and said he sent them the documents that the camper was never sold. I am going to call Heartland tomorrow to confirm this. According to the manager the rig never left the lot. I still have my guard up but hopefully he's telling me the truth.




How does that happen? Unless you have a signed contract, paid a down payment, completed the loan documents or paid the full amount, why would the dealer and motor vehicles office allow a transfer of ownership? The financing has to be approved first. No dealer would ever allow a trailer to leave the lot or otherwise without cash completed.
I am confused to be sure.

I would look further into this if it were me. He could be hiding the truth. Your last sentence tells me you are not convinced yet. Please follow the paper trail until your are sure and comfortable.

It costs $5 in my state to confirm or deny ownership with the DMV. They will either tell you it was or wasn't. They will not give you the buyers name though.
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Old 08-08-2019, 08:07 AM   #32
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How does that happen? Unless you have a signed contract, paid a down payment, completed the loan documents or paid the full amount, why would the dealer and motor vehicles office allow a transfer of ownership? The financing has to be approved first. No dealer would ever allow a trailer to leave the lot or otherwise without cash completed.

I am confused to be sure.

I would look further into this if it were me.
There was no transfer of ownership. The original buyer just registered with the manufacturer on their website. Kinda like when you buy a new TV and register the warranty.
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Old 08-08-2019, 09:09 AM   #33
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this whole thing could be cleared up quickly and easily, but i wouldnít touch it for nothing at this point. you already know youíve got a screwed up paper trail, a roof that isnít right. this isnít the only 18 that is left on dealer lots, get your money back, and start with a clean one. isnít that the whole point of buying new? jmo
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Old 08-08-2019, 10:54 AM   #34
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You still need the roof fixed.
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Old 08-08-2019, 01:49 PM   #35
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Quote:
Originally Posted by egwilly View Post
Originally Posted by dadnjesse

I talked to the manager at Campers Inn today, he said the person who registered the camper on Heartlands website finance's fell through and they never bought it, he said he was going to contact Heartland and let them know and assured me the camper was new, he later called me back and said he sent them the documents that the camper was never sold. I am going to call Heartland tomorrow to confirm this. According to the manager the rig never left the lot. I still have my guard up but hopefully he's telling me the truth.




How does that happen? Unless you have a signed contract, paid a down payment, completed the loan documents or paid the full amount, why would the dealer and motor vehicles office allow a transfer of ownership? The financing has to be approved first. No dealer would ever allow a trailer to leave the lot or otherwise without cash completed.
I am confused to be sure.

I would look further into this if it were me. He could be hiding the truth. Your last sentence tells me you are not convinced yet. Please follow the paper trail until your are sure and comfortable.

It costs $5 in my state to confirm or deny ownership with the DMV. They will either tell you it was or wasn't. They will not give you the buyers name though.
I totally agree!
Something is not right. The first clue ii the person in finance saying it could not financed as new due to year model.
Even if paying cash, all these papers are filed after you sign all of them and leave the lot - not anytime before.
Why would the new owner be so anxious to register on the Heartland website prior to bringing the RV home?
I smell a rat!
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Old 08-08-2019, 02:38 PM   #36
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You still need the roof fixed.
The bubbles are where to roof rolls around to the sides according to Heartland they don't put any glue there. Also I called Heartland today and they said Campers Inn sent the paperwork and the camper wasn't previously sold and has a full warranty.
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Old 08-08-2019, 05:37 PM   #37
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Doesnít look good. That needs to be repaired. Not normal.
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Old 08-08-2019, 06:16 PM   #38
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Iíve see those bubbles on numerous 5th wheels including my previous one. Check on a cool day and it will probably be gone. On the next hot day somewhere else. I talked with Alpha systems and they said it was a normal occurrence as long as there isnít a hole or tear.
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Old 08-09-2019, 04:30 PM   #39
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Finally got everything straightened out and brought the camper home.
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Old 08-09-2019, 04:40 PM   #40
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Glad it all worked out. Now go enjoy it!!
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Old 08-09-2019, 05:38 PM   #41
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Really glad that got worked out well for you. From my perception of your posts it seems as though you approached things well and were reasonable in your dealings. I’ve always found that if I approached people or a problem with a chip on my shoulder or foaming at the mouth right off that outcomes haven’t been as nice as I’d like. Have fun with your new rv,
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Old 08-09-2019, 07:32 PM   #42
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We have the same Big Country, had bubbles which the dealer pulled the trim loose, smoothed out the material and re-caulked. We showed a previous registration with Heartland. We bought it and are very happy with it. Warranty is not an issue, financed as new. I feel we got a great deal. Enjoy it!
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