Used camper sold as new

[dadnjesse]

I bought a new 2108 Big Counter from campers Inn in Kingston NH. the bill of sale say's new, was advertised as new. I had questions about some roof bubbles that the dealer claims in normal, so I called Heartland to ask what they thought, he began by asking me the Vin number, He advised me I was not the original owner, that it had been previously registered. He asked for the sales receipt and said he would contact Campers Inn and find out more. If this is true what recourse do I have? I can't believe a dealer would do this.

[Waiter21]

Its possible someone used that VIN number to register for info.

[dadnjesse]

Originally Posted by Waiter21

Its possible someone used that VIN number to register for info.

Not sure what you mean? like a Car Fax

[richard5933]

Maybe a call is in order to the whichever agency in your state deals with vehicle purchases and registration. That would be my first step, mainly to find out what my options are.


If the dealer truly sold you a used vehicle as a new one, then it would seem that they either committed fraud or somehow didn't know what they were selling. Either way, they've got some explaining to do.

[LETMGROW]

Originally Posted by dadnjesse

I bought a new 2108 Big Counter from campers Inn in Kingston NH. the bill of sale say's new, was advertised as new. I had questions about some roof bubbles that the dealer claims in normal, so I called Heartland to ask what they thought, he began by asking me the Vin number, He advised me I was not the original owner, that it had been previously registered. He asked for the sales receipt and said he would contact Campers Inn and find out more. If this is true what recourse do I have? I can't believe a dealer would do this.

I'd like to hear the song and dance they do for you when you confront them with this! I would walk onto their lot and pick out the most expensive unit they have on the lot and tell them they will trade you even up for the one you have now. If they don't agree tell them you are going to contact the State's Attorney General and your own lawyer and a lawsuit will be forthcoming.
This dealer is in big trouble if they are a franchised dealer. They lied to you.
Good luck and tell us all how you make out.
Lynn

[Rhagfo]

Could be a book keeping error, but if previously sold and taken back by the dealer, then resold as NEW, once Heartland gets done with them and it had previously been sold, I would think about contacting a lawyer and the BBB!

[ac5501]

Originally Posted by dadnjesse

I bought a new 2108 Big Counter from campers Inn in Kingston NH. the bill of sale say's new, was advertised as new. I had questions about some roof bubbles that the dealer claims in normal, so I called Heartland to ask what they thought, he began by asking me the Vin number, He advised me I was not the original owner, that it had been previously registered. He asked for the sales receipt and said he would contact Campers Inn and find out more. If this is true what recourse do I have? I can't believe a dealer would do this.

Any chance you or the bill of sale got the vin number wrong?

If Not.

Just opinion here.

This could be real trouble for the dealer. If a bank was involved for financing, even more trouble. If they underwrote a loan for a new trailer and this is a used one, this could be recourse for them to call in the note or cancel deal if not funded.

As for your recourse, I'd say you have plenty in this case. Unless they redefined the definition of "New" in the bill of sale, they are contractually obligated to provide you with a new trailer, not one that has already been registered.

I highly recommend you see or talk to a lawyer if this is indeed a previously titled RV. How long since signing?

[Daycruiser]

Originally Posted by dadnjesse

I bought a new 2108 Big Counter from campers Inn in Kingston NH. the bill of sale say's new, was advertised as new. I had questions about some roof bubbles that the dealer claims in normal, so I called Heartland to ask what they thought, he began by asking me the Vin number, He advised me I was not the original owner, that it had been previously registered. He asked for the sales receipt and said he would contact Campers Inn and find out more. If this is true what recourse do I have? I can't believe a dealer would do this.

OP: First verify the VIN was registered before, usually your DMV office can run the VIN and tell you if it had been registered and in what state. Then contact the general manager at Campers Inn and explain what you found out and see what they'll do to correct the issue. Further more the roof bubbles are not normal on a new or used roof so that is flat out lie. Campers Inn is risking a lot by reselling a used camper as new, the State will want to talk to them if you provide evidence to their law enforcement division of Motor Vehicles. It may have been an error regarding new vs. used but the roof thing is still a lie and they need to replace the roof at the very least. The value of the camper may change when treated as used vs. new so you'll want to consider that as well. Do your due diligence and collect your evidence then make your case. Good Luck and let us know what happens.

[dadnjesse]

I'm going to wait until I hear more from Heartland he said he will look into it, as long as they don't take too long otherwise I will see if the DMV will give me that information.

[Mtn. Lion]

He already said it was registered by someone else. I'd follow-up in a week if you don't hear back and contact the stealer yourself to validate the claim and hear their side of the story. Then lawyer-up on the first sign of bs if they don't make it right. Also contact the state agency that monitors this kind of thing (http://www.doj.nh.gov/consumer) and your bank if you got a loan. They will go after them too. Don't contact the BBB, they are a scam.

[dadnjesse]

Originally Posted by diginomad

He already said it was registered by someone else. I'd follow-up in a week if you don't hear back and contact the stealer yourself to validate the claim and hear their side of the story. Then lawyer-up on the first sign of bs if they don't make it right. Also contact the state agency that monitors this kind of thing (http://www.doj.nh.gov/consumer) and your bank if you got a loan. They will go after them too. Don't contact the BBB, they are a scam.

When I was signing paperwork for the sale the finance lady told me my payments were going to be higher than they said because the bank considered the camper used because it was a 2018 and wouldn't give me the extended term. My bill of sale states it's new as did the ad which has been taken down, maybe the bank already knew that it was previously owned.

[JeffandDeb]

The term "used" would only apply if the unit had been previously titled/registered. Even if it was two years old, if it had not been registered/titled, it still would be considered new for sales/financing purposes. It appears that the dealer pulled a fast one. I would not wait a minute to try to get to the bottom of this, as others have said, that dealer has some explaining to do.

[Gordiegaffer]

This is where an attorney is worth his weight in gold.

[dadnjesse]

So how do I find out the owner of Camper Inn in Kingston NH. I tried google nothing came up.