While it is not the job of the seller to educate the buyer, any seller with a hope of gaining repeat business would make sure they have anticipated problems with what they sell and install. Installations for specific trucks come with each and every new hitch. I would return to the dealer and request the installation instructions, after all, you bought everything in the package. If the installation measurements do not match the truck/hitch measurements, the installer may have incurred some liability.
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2000 Winnebago Ultimate Freedom USQ40JD , ISC 8.3 Cummins 350, Spartan MM Chassis. USA IN 1SG 11B5MX,Infantry retired;Good Sam Life member,FMCA. " My fellow Americans, ask not what your country can do for you, ask what you can do for your country. John F. Kennedy
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