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06-16-2015, 05:32 PM
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#1
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Senior Member
Join Date: Apr 2015
Location: Rock Springs, Wyoming
Posts: 368
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First time being stranded
Well, it has happened already. Came out to the truck after work and it wouldn't recognize my key fob. I used the backup key to get in and of course the alarm started going off. I tried the suggestion from the owners manual of holding the fob against the push button, and got nothing. The dealer recommended disconnecting the batteries for ten minutes, and again, no results. I pulled the fuse for the horn to get the truck to quiet down, and eventually called roadside assistance to get the truck towed to the dealer. At the moment the dealer is at a bit of a loss because their super fancy computer thing won't even hook up and communicate with the truck. We did have an incredible lightning storm, with hits that shook our building, and I can't help but wonder if that had anything to do with the issue. Truck only has 13-1400 miles.
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06-16-2015, 05:41 PM
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#2
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Senior Member
Join Date: Jul 2014
Location: PINEY FLATS TN
Posts: 1,098
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Dang, sorry to hear about this. Are you any closer to a fix yet?
__________________
USCG MKC (Ret.)
2022 Winnebago Forza 36H
RVM #104
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06-16-2015, 06:50 PM
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#3
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Senior Member
Join Date: Apr 2015
Posts: 412
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That's doesn't sound good, hope it didn't get struck.
__________________
2022 Entegra Vision XL 36C
2015 Gateway 3650BH (sold)
2005 F250 CC 4x4
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06-16-2015, 08:26 PM
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#4
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Senior Member
Join Date: Apr 2014
Location: Austin,TX
Posts: 464
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What kind of truck?
__________________
2018 Primetime Crusader 319RKT
2013 RAM 2500 4X4 Laramie CrewCab, 6'4'' bed, 3.42 RAR, 6.7L Cummins Turbo Diesel, Payload 2547, Max tow 17,480, PullRite Superglide
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06-16-2015, 09:33 PM
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#5
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Senior Member
Join Date: Sep 2012
Location: Palm Coast Florida
Posts: 12,995
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Sure sounds like the close lightning strikes have something to do with the wacky behavior of the electric items that stopped working.
Good luck
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06-17-2015, 06:29 AM
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#6
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Senior Member
Join Date: Apr 2015
Location: Rock Springs, Wyoming
Posts: 368
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It's a 2015 Ram Longhorn Dually. I should probably create a signature...
No word yet on a fix. They might have to start replacing electrical systems since their scanner thingie won't communicate with the truck.
I forgot to mention, the truck was parked right next to a metal light pole. No visible signs that the truck or pole was struck, but that doesn't necessarily mean anything. I'll keep you guys posted!
__________________
2015 Ram 3500 Laramie Longhorn CC LB Dually. Cummins, Aisin, 4X4, 4.10 gears. Max towing-28,750. Max payload-5,436. 2016 DRV Mobile Suites 41RSSB4
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06-17-2015, 07:02 AM
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#7
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Senior Member
Fleetwood Owners Club
Join Date: Jun 2009
Posts: 4,031
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Under warranty. Have them give you a new truck. If they can't fix within a week or so.
Also a FREE rental to use.
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06-17-2015, 07:20 AM
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#8
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Senior Member
Thor Owners Club Pond Piggies Club Outdoors RV Owners Club
Join Date: Jun 2000
Location: NE. Ohio USA
Posts: 5,973
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With all the electronics these days packed into newer vehicles, one needs to have a PHd in electronic engineering. Once they get the vehicle to talk to the mechanics hopefully it will spit out a direction to look.
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06-18-2015, 06:13 AM
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#9
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Senior Member
Freightliner Owners Club Retired Fire Service RVer's
Join Date: Apr 2011
Location: N E Ohio
Posts: 4,403
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If their scanner won't recognize the trucks ECM, the ECM is probably cooked and will need replaced.
Frank
__________________
05 Alfa Gold 40' Motor Home "Goldie",
03 Malibu Toad
in a 24' CargoMate trailer.
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06-18-2015, 08:26 AM
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#10
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Senior Member
Join Date: Sep 2013
Posts: 1,781
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That sucks. I would not tell the about the lightning since you are not sure about the facts and that would only give them a valid excuse to not warranty it.
__________________
Manny & Larissa
2013 Winnebago 2301BH-Red
2012 Ram 2500 Megacab HO CTD
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06-19-2015, 06:38 AM
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#11
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Senior Member
Join Date: Apr 2015
Location: Rock Springs, Wyoming
Posts: 368
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I'm certain the dealer knew about the storm as we are in the same small city, but they have always taken real good care of me and didn't ask a single question.
The shop called yesterday afternoon and think they should have the truck fixed sometime today. When I get the truck I'll post the final analysis of the issues that were found. I think he said something about a tps computer from Initech, but I could have misheard him there.
__________________
2015 Ram 3500 Laramie Longhorn CC LB Dually. Cummins, Aisin, 4X4, 4.10 gears. Max towing-28,750. Max payload-5,436. 2016 DRV Mobile Suites 41RSSB4
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06-19-2015, 10:34 AM
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#12
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Senior Member
Ford Super Duty Owner
Join Date: Apr 2012
Location: Austin, TX
Posts: 1,886
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Quote:
Originally Posted by Triker56
Under warranty. Have them give you a new truck. If they can't fix within a week or so.
Also a FREE rental to use.
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You typically can't tow anything with a rental.. Let alone a 5th wheel. :-)
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06-19-2015, 11:04 AM
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#13
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Senior Member
Join Date: Apr 2015
Location: Rock Springs, Wyoming
Posts: 368
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Quote:
Originally Posted by cb1000rider
You typically can't tow anything with a rental.. Let alone a 5th wheel. :-)
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They did give us a cute little Nissan Rogue to use, free of charge. And in the event that the DRV comes in and the truck isn't done, the general manager offered me his pickup to go get it. As long as the trailer is fairly empty I believe his truck is optioned out enough to get the job done. These guys are great.
__________________
2015 Ram 3500 Laramie Longhorn CC LB Dually. Cummins, Aisin, 4X4, 4.10 gears. Max towing-28,750. Max payload-5,436. 2016 DRV Mobile Suites 41RSSB4
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06-19-2015, 01:07 PM
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#14
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Senior Member
Ford Super Duty Owner
Join Date: Apr 2012
Location: Austin, TX
Posts: 1,886
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Good.. Is the fob issue something relatively well "known" on the 2015 Rams?
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