Help with prodigy controller

[Blkymom]

We purchased the prodigy to use with our Jeep...we have recently upgraded our TV to a '02 Dodge Ram 1500...we bought the correct wire harness to move it to our new TV...but when we connect it to the Ram there is no display lighting up on the controller (it was lit when connected to the Jeep). DH checked the fuse for the trailer brake, it's good but there is no continuity between the TV battery and the fuse.

Any suggestions on where we can go from here to figure out where the problem might be? Thanks in advance for any advice.

[450Donn]

Does the Dodge actually have the trailering harness?

[Blkymom]

The dodge has the factory trailer harness...and we bought the 3020-P harness to plug into the prodigy.

[RustyJC]

My 2002 Ram 3500 is a 2nd generation truck whereas your Ram 1500 is a first year 3rd generation truck, so this suggestion may or may not apply. On my truck, there is a power distribution panel containing fuses, circuit breakers and relays under the hood on the inner fender well on the driver's side of the truck. Under the cover of this power distribution panel is a label that identifies all the fuses, circuit breakers and relays and the circuits they serve. On my truck, the trailer brake circuit and the trailer +12VDC battery charge circuit were not enabled as the truck shipped from the factory. When we ordered the truck and took delivery, there was a plastic bag in the glove box that included a trailer brake harness and circuit protection for the trailer brake and trailer battery charge circuits that I had to plug into the power distribution panel. Check the power distribution panel to ensure that the trailer brake and battery charge circuit devices (see the label under the cover) are present and functioning.

Rusty

[Blkymom]

Thanks Rusty,

DH says the fuse is there (and working, he removed and checked it) but there is no power to the fuse...and there aren't any other circuits marked (on the panel cover) for trailer usage.

Will get him to check again....he is thinking that something got messed up when the previous owners had the remote starter put in.

Thanks again, Rusty. Any other thoughts are welcome...

Tammy

[Blkymom]

Thanks for the help...DH went out last night and took a look at it again. Turns out he just didn't have it plugged in tightly to the main harness. His bad! It is all good now!