I e-mailed the dealer today and the parts still aren't here..I e-mailed Dutchman and sent them my vin # and the story of it being in the shop so many times and how long. We will see what happens. As far as the problems and them sending me the parts to install isn't going to happen. I am not able to install the awning, kitchen floor (galley slide ate a hole in it), trim around outside between the fiberglass and metal skirting, tape the covers seams on the wood grain paneling and this list goes on and on.. I probably could replace the the gas station pump if they would send to me. The things they have fixed is both DVD players had to be replaced, the center channel speaker wiring was shorted, the trim around both big slides had to be replaced, ruined by a water leak from back bathroom and under kitchen sink that soaked up in the carpet and wicked it's way into the wood so the wood swelled, this happened the first time camping. They replaced one of the light lenses because it fell out and broke. It fell out again when I brought it home but if stayed on top of the galley slide (didn't break) but it took a couple trys to fiqure out why the slide wouldn't extend all the way!!
At least the dealer sent someone up to my house to fiqure that out!! Thanks for letting me rant!!