Originally Posted by suprdave1958
As long as the public keeps buying them without doing any or limited research...Heartland and Dutchmen will keep cranking out a good looking...but poor product. I hope yours is the exception...good luck with your new Road Warrior.
FYI - this is pretty much par for the entire course. There may be some high end exceptions (think 50-100% more) but largely they're rolled out on assembly lines, mass produced, workers aren't highly paid.. All so we can buy them at their current prices.
You can talk about which one is best, but there are no statistics that I know about in terms of production #s and major defects.
Assume that a new one will have issues. Even a $500k+ pusher will likely have issues.
What you have to sort out:
1) Will the factory support consumers directly.
2) What is the factory's typical response for problems (actually read their BBB responses).
3) Do they take accountability for "factory" issues that were found out of warranty?
4) What is their warranty? Unless you use your RV a lot the first year, you may not flush out all the major stuff.
And last, ask your dealer - the service manager - not the sales guy, "if I had to get a new roof today, how long is the wait time?" - you may find that it's 1-2 months just to get it in for service.
And be aware, often you can't get service unless you bought it at that dealer... That's the truth. They won't necessarily say no, but they will give you a 6-month wait time.