At the end of May we took our new Fuzion in after our shakedown trip for its various bugs. The biggest problem became that we needed a new rear door. Okay, no problem. Mike Thompson's RV had our trailer for 6 long weeks, forcing us to miss our 4th of July trip to Yosemite.
Now, keep in mind that on this 1st trip, I navigated a wrong trail and we scraped the entire truck and trailer with scrub brush; nothing deep but all the way down the trailer. So, we get the trailer back, door looks good, don't see the scratches, it seems to close and lock properly now.
Door works great for the next couple quick weekend trips.
Fast forward to this last trip- 8 days, door suddenly quits working well, doesn't shut/open easy, notice it doesn't mesh up at the top. Get home, wash trailer good- scratches appear that match the rest of the trailer!
Where the heck is my new door????? Called Keystone this morning, they confirmed that the door was authorized under warranty, but never ordered!
So, far the dealer has no answer as to what happened, except that we need to take it to their corporate store's body shop, but they will investigate the problem! This has only been 1 in a long line of hassles with them.
Will keep updated as I get information!