Originally Posted by jamesr3406
Anyone have any input on this unit, pros or cons or any on Grand Design?
As far as I'm concerned, if you wanted a unit that has the best customer service around, Grand Designs is it.
Indications (2nd hand) are that quality has slipped a bit (I think they're ramping up production) - but they are serious-business about supporting their customers.
They have true nationwide warranties, unlike many other manufacturers who say they do, but you can't get a dealer to service one they didn't sell.
The 376TH is a pretty unique design. They are pricey, but based on what I'm seeing you can still get 25% off of MSRP. I know my local dealer was coming up with prices that were 10k over what people had actually been paying (we were looking at the 350M).
Because of their warranty and the fact that Grand Designs will go to great lengths to support warranty repairs, I'd certainly consider buying one from a non-local dealer.