There are a lot of things to look for in a ToyHauler dealer. And it seems to me that the bulk of the RV dealers I see here in San Diego appear to be recently adding toyhaulers to their lineup. Even RV places that smiled at that idea years ago, I now see that they have trailers with rear ramp doors.
I just bought my third WW, and had flatbed trailers with my bikes and tents on that for years before that. I certainly have a dealer that I have developed a comfort level with over the many years, but I still looked around when I bought this last time. I would say that I called or visited a lot of the major SoCal dealers. Everyone out here knows the big players. I considered these sort of things:
-reputation of the business
-reputation of the salesman
-knowledge of TH'ers the salesman had (was he selling used cars last month??)
-service after the sale (where is their service dept?)
-location of the lot and of service in respect to where I lived
-the particular name brand(s) they sold
-trade-in value they could give my other trailer
-the time it took their sales staff to get back to me when I called or visited the lot (too busy to take care of me now, maybe too busy to take care of me after the sale)
Some people shop PRICE only. Thats alright for some people. If it gets you into the sport, and you are handy with your hands, well there are internet sites that you can shop all night long. Thats fine.
There are some people who want to buy local so they can bring their rig back for service (if needed) less then 30-50 miles from their house. Thats alright.
And others buy from recommendations of friends.
You just have to be careful. Like I said in my first paragraph, a lot of dealers are starting to carry TH'ers these days. A lot. Definitly some of their knowledge on these trailers is not based upon experience out on the sand or trails. That might not be necessary but I think it helps. When you are shopping the OPTIONS for your toyhauler, experience can help you weight your options.
I ended up buying my third WW based upon me examining all those sort of things. I wasn't married to the idea of buying from the same dealer I bought my first two WW's from, nor was I even married to the idea of even staying with WW. I did on both, but I looked hard.
Anyone have any real points on what makes one general sort of dealer or saleperson better then another?? and especially when it comes to ToyHaulers, this type of RV can often takes a different sort of perspective to shop/sell/buy. What do people do who aren't based in the western U.S. where toyhaulers are more prevalent? What is everyone's set of criteria??