New Hauler Problems, structural

[Mr_D]

Originally Posted by cb1000rider

Some states (few) have Lemon laws on RVs. Personally, I'd follow the directions via registered mail before hiring an attorney.

Usually Lemon Laws cover only the chassis of a powered RV and then only for safety issues. If the failure is in the chassis then it might qualify, if it's the house portion then probably not even if the sidewall were to fall off.
Lemon laws are not favorable for RV's at all.

[Wild Card]

Originally Posted by Mr_D

Usually Lemon Laws cover only the chassis of a powered RV and then only for safety issues. If the failure is in the chassis then it might qualify, if it's the house portion then probably not even if the sidewall were to fall off.
Lemon laws are not favorable for RV's at all.

You are correct. My attorney already researched the Lemmon law. In my state it doeseems not cover house trailers...it would cover a motor home chassis and drive train but not the box.

Which I think is BS. That's why rvs build such a shifty product they really aren't held accountable for their crap work.

[cb1000rider]

Originally Posted by Mr_D

Usually Lemon Laws cover only the chassis of a powered RV and then only for safety issues. If the failure is in the chassis then it might qualify, if it's the house portion then probably not even if the sidewall were to fall off.
Lemon laws are not favorable for RV's at all.

I think that's true in some states. In Texas (and in California, I believe) Lemon laws cover towed RVs.

[cb1000rider]

Originally Posted by Wild Card

My owners manual does not have that verbage.

How does what you stated agree to arbitration?

I think arbitration would go out the door when you have been trying to contact them for weeks...and by the way my warranty instructions mention nothing about certified letter.

Wild card, what does your manual state about repairs?
There was an arbitration clause that I didn't copy.

It won't go out the door if you can't "prove" it. Follow the letter of the law in that purchase contract, if it's by postal mail, do that, send it registered.

I'm just not familiar enough with your brand to know the specifics. The brand I am familiar with - Keystone - they're not going to take up repairs unless you're addressing it with an authorized dealer. And often there are communications "issues" (finger pointing) between the dealer and manufacturer.

And look, I'm not criticizing you. A good manufacturer doesn't make you jump through hoops... I'm just trying to help you function with the cards that you've got in your hand.

[Gordon Dewald]

Yup - I would do whatever your manual states plus check their website and do whatever it states there under warranty.

It will help if it does get to the lawyers that you did as specified by your documents and their posted documents. Easy enough to take screen prints of the website to show what you followed.

Documentation is the key. Lots of documentation. Certified mail at all times. Sounds like it is past being an email connection.

[Wild Card]

This is directly from my owners manual. Just to clear that up. Thanks for ya'll s concern on that part of the matter.

They are not holding there end of the deal. I have been prior approves to take it to a specific place as my nearest Cruiser rep is 6hrs. This place has done some work to the unit. They were notified and said they do not handle failures of this kind. Cruiser will not return calls or emails period. Same info has been sent to selling dealer. Cruiser Rv will not answer them either.

[Wild Card]

In the mean time I have done a bunch of reading. In my reading I keep finding Weekend Warriors debaticle and frame problems.

What I am experiencing is the same exact thing.

Also in the mean time I have had a welding and fabrication company look at the unit.

When we dropped the core a plast to inspect the frame he looked at me and this was his look.

He was surprised the frame has lasted this long...I said I think it's been a problem from day one. He stated this frame design would make a weak camper frame and a very very sub par toyhauler frame...I went

We designed a way to fix and make it right.

Now I just need to see how this goes.

I meet with my attorney Monday to iron out details.

My mind is made up

I would most likely like them to just pick up the unit and cancel the note owed

They will not be taking it back to the factory as I feel they would want me to deliver it. I can rebuild it out of my own pocket for less money and time than it would take to make 2 trips to and from Indiana.

What a joke... the end result is the consumer gets screwed.

[Offcamber]

IMO the lawyers should get them to take the unit back and refund 100% of your out of pocket plus legal fees....

I can tolerate warranty issues but I can't tolerate lack of support from the dealer/manufacturer.

[Wild Card]

Originally Posted by Offcamber

IMO the lawyers should get them to take the unit back and refund 100% of your out of pocket plus legal fees....

I can tolerate warranty issues but I can't tolerate lack of support from the dealer/manufacturer.

This is where I am at.

I bought new and paid for new. I don't want something patched or tampered with.

And this unit only has about 8-10 trips. Totaling around 2-2500 miles.

Just put 1200$ with of tires on it out a pocket. Broken belts on 2 tires. Mfg said I needed to contact the tire mfg. Well I didn't buy the tires and put them on here...you furnished the tires at the factory.

[Wild Card]

Zieman frames on Weekend Warriors

Lippert Frame on Stryker

All the same company.


What just floors me is to build any structure you must start with a good foundation...that's just a life common sense known fact.

[Cochita]

Wild card-I am sorry to hear about all these problems. Up until I logged on, I was sold on the Stryker 29. I'm hesitant now .

[oakcreekeric]

Originally Posted by Wild Card

I would most likely like them to just pick up the unit and cancel the note owed

Just as a word of advice... I would STRONGLY suggest, if you have a loan/lien against this RV, you contact the bank/lender and let them know whats going on.. have them document the issues on THEIR end as well.. SOMETIMES, there can be "pressure" applied by the lender (if they care to get involved)..

Bottom line.. it appears you can't go the "lemon law" route.. but you may be able to try "breach of contract", or MAYBE, from the lenders perspective, over valuation/fraud of collateral (a bit of a stretch, but similar to what happened in the housing market in 2008)...

And it goes without saying.. but PLEASE keep paying your loan payments.. failure to pay them will only harm you and your credit (but I know you already knew that)...

Good luck.. sorry you're having to deal with these issues..

I saw the lottery is up to $250+ million... I would love to win and buy/start an RV manufacturing company and build these things proper so customers don't have to deal with such issues (yeah, I know, crazy !?!?!)

[Wild Card]

Originally Posted by oakcreekeric

Just as a word of advice... I would STRONGLY suggest, if you have a loan/lien against this RV, you contact the bank/lender and let them know whats going on.. have them document the issues on THEIR end as well.. SOMETIMES, there can be "pressure" applied by the lender (if they care to get involved)..

Bottom line.. it appears you can't go the "lemon law" route.. but you may be able to try "breach of contract", or MAYBE, from the lenders perspective, over valuation/fraud of collateral (a bit of a stretch, but similar to what happened in the housing market in 2008)...

And it goes without saying.. but PLEASE keep paying your loan payments.. failure to pay them will only harm you and your credit (but I know you already knew that)...

Good luck.. sorry you're having to deal with these issues..

I saw the lottery is up to $250+ million... I would love to win and buy/start an RV manufacturing company and build these things proper so customers don't have to deal with such issues (yeah, I know, crazy !?!?!)

I was literally just thinking about contacting the bank and letting them in on their investment problems. I will wait for further instruction from my attorney though.

Yep paying is a must. My obligation, my problem not really the lenders fault.

[Wild Card]

Originally Posted by Cochita

Wild card-I am sorry to hear about all these problems. Up until I logged on, I was sold on the Stryker 29. I'm hesitant now .

I am not one to bad mouth a brand bUt see my next post. I think I just got a Lemon.

Word of advice....do not buy.