I have an XLR. If I was buying again, I'd probably by the XLR again. Still, my 2+ years of ownership has not been trouble free.
The China Bomb tires were bought back by the North American distributor after one blew up and another was showing signs of coming apart at the 5000 mile 14 month mark. I had to fix the fender damage to my trailer.
I also had an issue with a spring hanger. The hanger on the passenger rear was being ripped off the frame. The issue seemed to be the small piece of channel that Lippert used between the hanger and the I-beam (pot metal from China). Lippert was ready to send one of their techs to repair my trailer. I was concerned that he would just repair the one corner, and not do anything about the other attachment points. I wanted my dealer to do the work, and to strengthen the entire frame where the springs and wheels were attached. Lippert agreed to pay half of my repair bill up to $900 (their cost of sending a tech to my dealer). As it turned out, the work cost ~$1560. I was happy with the solution and the "buy-in" by Lippert.
Earlier this spring, during month 28 of ownership, my ramp door showed signs of failing at the hinge. This is another Lippert component. When I spoke to Lippert customer service, and provided pictures of the door, including how one of the outside rails had not been properly glued to the door sandwich, Lippert agreed to replace my door. They paid all of the parts and labor.
Lippert has great customer service, but I wish I hadn't had the problems.
What I saw when I was looking for toyhaulers is that they all use the same accessories and components.
What I found out about warranty issues is that XLR (Forest River) only provides a warranty on the parts of the trailer THEY made. The AC manufacturer warranties the AC, the frame manufacturer warranties the frame, the tire manufacture warranties the tires, etc. I think this way of handling warranties is the standard in the industry.
All of my trouble were outside the one year of warranty that XLR provides. I view it as a positive for the RV industry that I have been able to get help from product manufacturer.
spring hanger repair
ramp door pic