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Old 05-05-2006, 03:14 PM   #1
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Friends,
As you may be aware, I have had a bad experience with Monaco Coach Corporation. In an effort to let others know about my experience I have posted a complaint at the following url: http://www.thesqueakywheel.com/compl...plaint8926.cfm
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Old 05-05-2006, 03:14 PM   #2
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Friends,
As you may be aware, I have had a bad experience with Monaco Coach Corporation. In an effort to let others know about my experience I have posted a complaint at the following url: http://www.thesqueakywheel.com/compl...plaint8926.cfm
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Old 05-05-2006, 04:05 PM   #3
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Sorry to hear about your problems. I hope that eventually you prevail and get things corrected. I am surprised, however, that you didn't notice the dinette problem during the PDI walk through.

My Winnie has only 30 amp service. I do use gas for the Hot Water heater, and leave the fridge on "auto" to select it's own power source. I have dual a/c units on the roof and am able to use them both with lights on and watching tv. Maybe your problem is the power management in the RV.
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Old 05-05-2006, 04:52 PM   #4
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">The "Main" breaker (30Amps) cannot handle the current load of the three major appliances AC, refrigerator and water heater. If these three appliances are on the "Main" breaker will trip randomly. ( When AC, Refrigerator, Water heater and 6 light bulbs are on you are pulling ~29.4 Amps) So lets see here, this means I have a whole .6 Amps left over..... good luck turning the TV on. </div></BLOCKQUOTE>

BigVClay,

Welcome to iRV2, we're really glad to have you here as a new member and are looking forward to reading your posts about your RVing experiences and adventures. You'll find a great bunch of folks on this site who are very knowledgeable of RVing, the rigs we use, and the places we go in them.

As you'll see, they're eager to help and share their knowledge and experiences with others.

You should be able to operate those three appliances on 30 amps with more than .6 amps left over. Ask the dealer if they'll test the air conditioner for high head pressure, maybe its compressor is defective and is pulling too much current. Another possibility is the water heater element may have a short to ground causing it to pull to much current.

If the selling dealer won't do it for you, keep in mind those appliances have factory warranties that another dealer may honor. You might want to consider contacting Monaco's customer relations department to see if they'll help. Keep a cool head and I'm sure your problems can be resolved.

Again, welcome to iRV2, we're glad you joined.
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Old 05-06-2006, 12:35 AM   #5
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BigVClay, welcome to iRV2.com. We are glad to have you join us here. Sorry to hear of the problems. One other source of current used and often forgotten about is the battery charging system. Make sure that the batteries are in good shape, otherwise this can cause a higher current draw. I would recommend you have the main breaker tested as to what current it does trip at. It could be weak. If ok then start checking the voltage and current of each branch circuit. Good luck and don't give up.
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Old 05-09-2006, 12:53 PM   #6
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I agree with the others. Your problem dosent sound like it's impossible or complicated to fix. We have a 30 amp breaker, and we run ac (wide open all the way cold), wh, fridge, microwave, lights, X-Box, etc all together, all the time and have never had a breaker trip. Your issue could be something as simple as a weak breaker ($20 fix)or a loose connection on a breaker. $0 fix with a flathead screwdriver. Make sure the power is off.
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Old 05-10-2006, 08:50 AM   #7
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Thanks All,

That's what I kind of figured... there should be enough power to run these three appliances.

Here is the response I got from Monaco:

************************************************

Any issues that are warranty, Monaco will stand behind and assist the dealer. However the electric is not a warranty issue. The refrigerator can draw 3 amps, the water heater can draw 11.6 amps and the ac can draw 14.5 under load. This equals 29.1 amps. You should only use 80% of available amps which is 24 amps. Hair dryers toasters and coffee pots can draw 10 to 12 amps each. With 30 amp service you can not use all items above at the same time so you would have to figure what items above you can use at the same time. Other items would have to run on gas , water heater and refrigerator. We build the trailers as they are ordered from our dealers. Usually 50 amp service is 280.00 dollars option at time of production and this is giving credit for standard 30 amp.

If you are looking for and extended warranty you can check with your dealer or call Monaco to see which dealers handle Extended Care. If you have more questions you can call us at 877-466-6226.

***********************************************


Note: Even Monaco KNOWS these three appliances draw 29.1 Amps (Dealer measured 29.4). What a system design. If I ever designed a system like this I would get FIRED!!!

The issues in the complaint at the Sqyeakywheel.com were not the ONLY issues... If anyone is intrested in seeing the entire list I can post.

Thanks for your support,
Clay
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Old 05-10-2006, 09:10 AM   #8
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by BigVClay:
Here is the response I got from Monaco:

************************************************

The refrigerator can draw 3 amps, the water heater can draw 11.6 amps and the ac can draw 14.5 under load. This equals 29.1 amps. </div></BLOCKQUOTE>We have a 50 amp RV, but when we have to run with 30 amp shore power, I always run the water heater and refrigerator on propane. For reference, 50 amp service provides 2 hot legs, each rated for 50 amps for a total theoretical ampacity of 100 amps.

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Old 05-10-2006, 10:27 AM   #9
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Rusty,

Thanks.... and I'm sure I will have to do the same. However if had been told up front that these three appliances loaded the 30Amp system at 29.1 Amps. It would have been a "No Brainer" to upgrade to 50 Amps for minor charge of $280.00, that is less than 1% of the purchase price. When in fact I was told point blank that I could run the entire rig on shore power. The sales says, "Why would you pay for LP when you are already paying for power". I'm pretty sure the dealership owners have had a serious talk with this guy.

Now I'm just simply trying to get either the dealer or Monaco to step up to the plate and upgrade the system to 50 Amps.

Has anyone used a "Cheater Box" this is a power adapter that will combine 30/20 shore power into a 50 Amp circuit? If so let me know your opinion on the gadget.
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Old 05-10-2006, 10:56 AM   #10
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by BigVClay:
Has anyone used a "Cheater Box" this is a power adapter that will combine 30/20 shore power into a 50 Amp circuit? If so let me know your opinion on the gadget. </div></BLOCKQUOTE>Well, this gizmo is for use with 50 amp RVs where 50 amp shore power is not available. The idea is that it provides 30 amp service on one of the RV's 50 amp legs and 20 amp service on the other for a total ampacity of 50 amps. So, it doesn't provide the 100 amp theoretical ampacity of true 50 amp service, but it's 67% better than having to use the 30 amp shore power by itself.

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Old 05-10-2006, 06:17 PM   #11
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Rusty,

Have you ever used one? I figure if I can get my rig upgraded to 50 amp, I'll need a dogbone and a cheaterbox to cover all the bases.
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Old 05-11-2006, 04:42 AM   #12
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Have you measured what all these things draw? This rating is the MAX these will ever draw. What they actully draw is alot less.

If I we're you, I'd take 20 minutes and check all the connections. A loose connection will draw more amps, create heat, and flip breakers. A 1/2 turn of a screwdriver could very easily fix all of this.
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Old 05-11-2006, 04:45 AM   #13
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by BigVClay:
Rusty,

Have you ever used one? </div></BLOCKQUOTE>Nope, I just use the dogbone adapter and limp along on 30 amps when I have to.

Rusty
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Old 05-11-2006, 06:41 AM   #14
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by charliez:
Have you measured what all these things draw? This rating is the MAX these will ever draw. What they actully draw is alot less. </div></BLOCKQUOTE>

Dealer Measured 29.4A
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