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Old 12-28-2014, 07:28 AM   #1
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Thumbs up 2013 sunset trail step problem

Hello my name is bill . New to this site looks like great site . And imformation. Thanks . My issue is i have a 2013 sunset trail and the steps act like there is no support to the frame , they move at least an inch or better .g oint in an d out i onle 200 lbs , so i do not thimk that is the isssue here , any body else have same issue , i have purchsed the ext warr, but scared to have them look at it seems like when i get something back from warr work,its worse ,, thanks eveyone have a great day ,
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Old 12-28-2014, 09:19 AM   #2
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Good luck with a suitable solution.
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Old 12-28-2014, 09:28 AM   #3
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If the steps move I would check the mount. IF the whole thing moves it's normal unless you have some kind of stabilizers cranked down. Define the problem for a better answer.
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Old 12-28-2014, 01:13 PM   #4
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Hi Bill! Welcome to IRV2! It's great to have you join the gang!

Good luck, happy trails, and God bless!



Happy New Year!
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Old 12-28-2014, 01:38 PM   #5
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Welcome. Honestly, if you're scared to have work done on it, sounds like you don't trust the shop and need a better one.

Now, if something is broken, the extended warranty will pay for it usually, but if it's just bad manufacturing design, then they won't.
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Old 12-29-2014, 09:12 AM   #6
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Like nothermark says, if the whole trailer moves, it's sorta normal.

Even with my stabilizers down I get a fair amount of bounce because there are three steps on mine and they stick out quite far. Quite a bit of leverage there when I put my weight on it.

My solution is to put a spin jack underneath the bottom step. Makes it quite solid. Think Camping World even sells adjustable jacks specifically for this purpose.
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Old 12-30-2014, 03:07 PM   #7
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its not the trailer moveing its like the bottom of the door persay ithas three steps it just needs support some how off the frame
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Old 12-30-2014, 03:53 PM   #8
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Quote:
Originally Posted by Boat567b View Post
its not the trailer moveing its like the bottom of the door persay ithas three steps it just needs support some how off the frame
Camping World offers the Stabil-Step Jack:

Quote:
Stabilize your step assembly as you enter and leave your coach. Steel jack easily supports 750 lbs., taking the load off your step tread, mechanism and frame. Lengthens the life of any RV step assembly. Just twist to extend or retract for storage. Turn the threaded rod at least three full thread turns into the base for proper support.
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Old 12-31-2014, 09:15 AM   #9
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Lot of good info here you can also go to the crossroads forum and get some info on you type of trailer.

CrossRoads RV Family Forum
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Old 01-01-2015, 03:51 AM   #10
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Old 01-01-2015, 08:55 AM   #11
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FWIW I would do two things.

1. Look for any kind of screw jack you can use for a couple of hours. Use a board on top of it and screw it up to support the steps then try getting in and out. IF that solves the problem get a stair jack of some kind. You want an adjustable answer because the distance will change from camp site to camp site.

2. If that does not solve the problem or you want a different answer get a set of pictures or better yet a short video of the step area with somebody getting in and out. If you do a video put it somewhere on the www where you can post a link. Once we see it there are some clever folks who can give you some ideas about what is going on and what to do about it.

Even if the answer is take it to a dealer for warranty work knowing what specifically is going on can make a big difference over just telling them the steps are broken.
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Old 01-01-2015, 11:03 AM   #12
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Check out the OutdoorsRV thread. This was talked about and fixed some time back. You will need to add a L bracket from the step to the frame. Pictures in the thread.
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Old 01-02-2015, 04:36 PM   #13
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Quote:
Originally Posted by Highway 4x4 View Post
Check out the OutdoorsRV thread. This was talked about and fixed some time back. You will need to add a L bracket from the step to the frame. Pictures in the thread.
I think this is the thread that Highway is referring to http://www.irv2.com/forums/f50/outdo...ts-210285.html. I used a strip of that handi angle which gave me many options for locations to drill through and bolt into. Our steps are very firm now. Good call Highway.
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