I used to be on the Canadian Version (CAA). Main point being the "used to be". The main factor is whether or not they can deal with your problem. What I discovered is that they find a way to provide the minimum service.
The stories(there are more than one)- but the one that lost the business - lift pump goes FHHHHBBTTT and truck rolls to a powerless stop- Dec 29/06. Temp well below freezing. cell phone produces the call center and they confirm where we are. First truck shows up - driver not willing to hook up as the F350 is only about the same size as my Ram. He calls for the Hino tilt deck. Still below freezing. Tilt deck eventually shows up, no room for wife and kids to get warm, let alone ride along - tow driver did not want to cram the cab to fit people in - so, back to the cell and ask CAA what they do about people - response - we are responsible for the vehicle.
so, get a local cab company number from the truck driver, and he gets his dispatcher to send a taxi out. Wife and kids get ride to truck stop down the road. Get back on the phone with CAA and ask about the rental car option that we have paid soo much for, only to be told that its with XYZ rental car co, and they don't have an office nearby, so I would have to make my way to the major city - further away than the garage for the truck, to get the provided rental, then drive back to pick up wife and kids.
I managed to talk the driver into shuttling me where I needed to go before dropping the truck off, so he could bill the miles to CAA, got the free rental econobox, then tried to see if it could shave some time off the 90 minute drive back to where the wife and kids were.
needless to say, their lack of effort to provide the safety of people bothered me, I filed a complaint and started asking some pointed questions(not the first time I had done this with them), and they then directed me to some of the fine print which stated that they were only required to provide the service thats available in the area that we had required service. I disagreed, but they stated that they decide who is acceptable to provide service to thier standards, if there is no service provide that meets their standards(cheap rates), then that is considered a service they cannot be responsible to provide.
so, long winded reply, but I did not renew that year. I went the 07 RV season without ERS, and luckily did not need it, but I don't like travellng without it. I am looking at the different ones, and talking to as many people as I can about what they have, and the problems they may have had with it.
06 Wilderness 2952BS
03 Ram 3500, CTD, Crew Cab, 4X4, DRW, 6 spd, pacbrake, aFe stage 1 mega cannon with Torq tube.