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Old 09-29-2013, 10:40 PM   #1
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AAA vs Good Sam

My AAA road policy is about to run out and I am looking at changing to the Good Sam roadside insurance. Has anyone had any experience with the Good Sam roadside insurance?
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Old 09-29-2013, 11:10 PM   #2
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Guess you mean GS roadside ASSISTANCE ?? We have used them once. Worked out OK. A lot depends on if you need help on weekends, holidays, etc. Some folks prefer CoachNet. Also visit RV and look at their GSRA thread.
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Old 09-30-2013, 05:12 AM   #3
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After about 10 years, I dumped GS for AAA. GS was way too slow on the few times I was stranded on the highway. Turned out they were bickering with the tow company about their rates while I waited.
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Old 09-30-2013, 05:29 AM   #4
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Unless AAA has recently changed their policy, they will not change an inside dual. And in some area's will not service what they consider a large truck. (AKA motor home)
It seems to make a difference to them as to what area you are in at the time of your breakdown as to what kind of service, if any, you get. Check closely with AAA before you sign up with them. Great for a car or small pickup though.
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Old 09-30-2013, 07:18 AM   #5
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Good Sam ERS is ran by Allstate road service. No problems with service.
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Old 09-30-2013, 07:23 AM   #6
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We have had several friends who had terrible service with Good Sam. They have since switched to Coach Net.
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Old 09-30-2013, 07:55 AM   #7
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I've only had a few occasions to use GS. All with good success.
I switched from AAA for one main reason. Cost.
GS covers all my vehicles with any family member in any vehicle. AAA only covered me and the vehicle I registered. My wife was extra for an added membership. Daughter is too young to drive yet.
I saved more than $75.00
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Old 10-09-2013, 07:30 AM   #8
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Any response for roadside assistance is dependent upon the local businesses that sign-up with GS, AAA, All State etc. And, if you call when there is a storm or other local "event", you know the response time will be longer. My son told me that AAA calls can take priority because their compensation to the local tow/service business is better, but I can't verify that. So, I've stayed with GS because of the low rates....much cheaper than AAA plan that covers travel trailers. Their plans may be different now, but when I was a AAA member, you had to pay for a higher level of service to get tow service for a trailer or RV.

I think I've only called for assistance once and service was fine. But one experience doesn't serve as any basis for an endorsement.
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Old 10-09-2013, 10:32 AM   #9
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CoachNet = RV

AAA = Car
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Old 10-09-2013, 09:14 PM   #10
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To my understanding, AAA has "zones", each set their own rules and policies for coverage. Lots of folks like to deride anything connected with Affinity Group, we have had good reliable service from Good Sam Emergency Road Service for 17 years now. Some of the responders are signed with GS and Coach-net and other ERS providers at the same time. I've asked responders, they answered.
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Old 10-09-2013, 09:31 PM   #11
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We switched to GS as well.....all the vehicles are covered and AAA or its affiliates have some odd towing policies.....Our basic AAA coverage had a one tow policy per year with a maximum mileage which surprised me when I had my car towed. Haven't use GS yet....but relieved I have it.
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Old 10-09-2013, 09:41 PM   #12
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I had Good Sam ERS for many years and was happy with them until one time a wrecker driver damaged my motorhome and GS wouldn't stand behind me. I switched to AAA and they worked great for my class C. This year on Easter Sunday I had a tire problem. The first truck AAA sent out could not change my 19.5" tire. I told them that Walmart (I pulled in their parking lot) gave me the name of a local repairman who could change it. AAA offered me the option to use them and pay then get reimbursed or they would keep trying until they found someone to help me. I decided to let AAA find someone and they did. They kept trying until I was satisfied and that counts for a lot in my book. By the way, they cover all vehicles in my family. I have AAA plus RV.
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Old 10-09-2013, 10:54 PM   #13
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We have GS now after AAA left us on the side of I-15 for over 5 hours while they decided whether we were in their No Cal/Nev or So Cal "service" area.

Now I only keep our AAA membership for maps and tour books.
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Old 10-09-2013, 11:20 PM   #14
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We have Coach-Net. Have used it twice, first time it took so long I found another service person. This was at the GS Phoenix rally in 2012.
The second time was in front of my home. They called around and found that the local Freightliner shop could take me right in. Towed me there and the shop then told us it's be at least 6 days before they could even look at it! Tow operator then got on line with Coach-Net and got authorization to tow to another shop, closer to home. Was out of there just after midnight. Bill was over $700 for the tow and all I did was sign the receipt. New starter was just over $1,000 though! And it was what caused both breakdowns.
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