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Old 12-20-2015, 11:31 AM   #1
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Before you buy an Evergreen Everlite Travel Trailer

The following has been our experience during the first year of ownership of a new 2014 Evergreen Everlite 29KIS travel trailer:

  • The dinette slide-out operated reluctantly, straining, erratic, generating popping sounds.
  • The dinette window would not close completely or operate smoothly.These are supposed to be superior premium, double pane windows to keep out the cold or heat but it does not close all the way or open properly, it binds against the frame and the plastic knobs easily strip.On cold nights, I go outside and press the dinette windows shut to clear the binding frame and seal tightly.To open the window, I remove the insect screen and push the frame while rotating the knob.
  • The wide plastic cable support straps under both the kitchen and dinette slideouts are torn after operating the slideout.
  • As delivered, a six inch segment of the rubber weather seal under kitchen slide-out was mangled due to catching between the slide-out floor and support roller.
  • I drove the trailer home from the dealer and when climbing inside the first time, found the left side, six foot vertical wide wood trim of the dinette slideout on the floor.All the smooth shank brads popped out.Later the right side panel also popped off during a trip.
  • During the first few trips using the trailer, the wood trim pieces started falling off the walls, the cabinet corners, the ceiling edges.Most of the dozens of thin wire brads nailed to secure the pieces at the factory penetrated right through the material and did not retain the trim in place.
  • The holding tank indicators show the incorrect level of water in the tanks (this was noted in the initial inspection).Therefore, when dry-camping, there is always the unknown, how much water is in the fresh water tank, black water tank, or either of the two gray water tanks?
  • The kitchen pantry door appeared to be warped as it did not latch properly or rest evenly against the pantry frame when shut. Evergreen sent me a replacement door.After replacing the door it became evident that the pantry frame itself is crooked and thus the door will not rest flush on all four sides.This prevents the latches from holding the door securely and the contents fell out during travel.
  • One of the four retainers that hold the fiberglass battery compartment cover in place was stripped and would not hold the bolt because the bolts go in straight but the cowling is curved so the bolt is misaligned with the retainer threads.
  • When using the shower for the first time, the floor was buckling and flexing excessively causing misalignment with the shower drain and water leaked around the drain onto the bathroom floor.The plywood underneath was not properly supported, not shimmed, not secured.This caused water leak at the shower drain.
  • When operating the largest shade in the trailer for the first time, over the dinette table, the entire shade with the mounting hardware and screws fell on the table.
  • The two shades in the ends of the dinette slideout could not be pulled down low enough to cover the window.In addition, the cord was trimmed so short that the bottom mounts could not be relocated lower.
  • All overhead cabinet doors have struts that hold them up when open.The struts were mounted too low on the cabinet frame preventing the door from opening sufficiently.In addition, the cabinet doors were mounted unevenly.
  • Rear bumper would not accommodate storing the sewer hose because the rivets holding the diamond plate sheet metal cover protrude inside the bumper.
  • When lifting the bed and dinette booth covers to access the storage compartment, all the exposed wood was rough sawn, had sharp edges, not sanded, and I kept getting wood splinters in my hands.
  • After a few nights of sleep I noticed that my ribs were aching from the protruding hinges and under the thin mattress.
  • The bottom of the dinette slideout wood is sealed using black tar-like material and it rests of the floor when closed leaving the black residue.From day one, noticed black tar-like strip on the vinyl floor running the entire length of the dinette slide-out, at the position that the lip of the slideout rests when the slideout is closed.This has been a nuisance as we cleaned it many times using degreasers and a new strip appears when the slide-out is open.
  • The dinette table wobbles as some of the screws at the base popped out.The base is screwed over the carpet instead of directly into wood which contributes to the wobble.
  • Despite lubricating the bearings and adjusting the brakes per the Lippert maintenance schedule, experienced a bearing failure during our trip.
  • During the first rain, water came in at the corners of the dinette slide-out, ran down the inside weather seal.The weather strip was cut too wide around the slide out rails allowing water intrusion through the gaps.
Safety Related Problems

  • During our first trip we noticed that the refrigerator was not working when the kitchen slideout was closed.However, the refrigerator worked when the slideout was open.Inspected beneath and found that the propane hoses feeding the refrigerator and oven were pinched when the kitchen slide was closed.The hole cut in the factory at Evergreen to run the hoses into the kitchen slide was at the wrong location causing the hoses to pinch when the slide was closed.This was also a safety hazard.
  • During our trip, one of the etched glass insert in the overhead cabinet fell down on the chair when I opened the door.The adhesive and metal tabs used to secure the glass in the wood frame did not sufficiently secure the glass.Luckily, at that time no one was sitting on the chair below the cabinet door.
  • Dinette slideout failure.The slideout does not fail gracefully and there is no simple way to adjust or manually operate it.The slide-out is reluctant to operate smoothly and exhibits the following symptoms: straining, squeals, groans, pops, stops part way during retraction, drives one side more than the other, drives the top rail more than the bottom rail.This slide-out failed catastrophically, meaning the flimsy aluminum rivets holding the gibs at the drive gear popped off; the drive gear jumped the linear gear rail and drive the bottom or top rail only, bent the drive rods, and jam the slideout room against the trailer frame.It occurred in a campground in the middle of nowhere.I had to support the slideout room using wood blocks and a hydraulic jack.I had remove dozens of fasteners & rivets at the campground, including sticky weather seals, drive motors & drive rods all while standing on a ladder, a safety hazard.Then I asked a number of kind people to help support and push the slide-out room into the trailer, another safety hazard, thereby gouging the floor.Then I had to measure and buy wood studs cut to length to brace the slideout secure from the inside, and duct tape the outside perimeter of the slide-out since the vertical weather stripping was removed.We even had a rodent enter the trailer once I removed the slide-out seals.I stuffed the open areas using foam to block rodents and cold outside air.Then we had to continue our trip with a handicap trailer confined and with limited use of the trailer. The breakdown ruined one month of our trip in 2014, it was not pleasant, and it took five months to get the slideout repaired.Unfortunately, root cause was not determined. What was most surprising is that following the failure of the slideout, Evergreen asked me to take dimensions of the broken slideout system before they could order a replacement Schwintek from Lippert? Shouldn’t Evergreen have this information in the original design drawings for this trailer?
  • I have inspected the slideout carefully a number of times, found and removed some saw dust, many staples, (used to secure the edge of the vinyl floor) and even small pieces of wood trims between the trailer floor and slideout room.Also, verified proper wear of the gear rails, lubricated using PTFE, verified that the rubber weather seals both inner and outer do not interfere with the operation.I read the manual a number of times; I visited the Lippert website and watched all the videos on operation, lubrication, and motor replacement.We always level the trailer and ensure that the stabilizers are retracted prior to operating the slideouts.We operate the slide-outs when plugged to shore power or using fully charged batteries.The maximum weight we had on the slide-out is four average size people sitting at the dinette booth.Of course no one is on the slide-out during operation.None of this information is of any help when the mechanism jumps the gear and self destructs.The slide-out motors are powerful and have not been a problem.The smaller kitchen slideout has not been a problem.
  • Front power jack failure.While leveling the trailer in the campground, the tongue jack failed catastrophically and allowed the front of the trailer to drop while my wife was operating it which could have injured her leg.This is another Lippert issue and I notified them.
  • Provided Evergreen 21 ideas and suggestions for product improvements, received no acknowledgment.
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Old 12-20-2015, 11:34 AM   #2
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Old 12-20-2015, 11:57 AM   #3
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The more I read about slideout problems, the happier I get that I didn't get one. Let this be a lesson folks. If you get a slideout, be prepared to have trouble with it and due to it. I hope you don't have problems, but expect them.
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Old 12-20-2015, 12:00 PM   #4
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Sorry about your bad experience. I have an older fifth wheel that although it has had a few problems over its twenty years use, it has been excellent compared to what you describe and I have no reason to doubt you. I went looking to upgrade a while back but after looking at some units didn't like the slide out mechanism. I see the builds on newer units getting worse each year as they try to make larger slides while maintaining the same or lower weights. Hopefully your post will provide buyers with things to look at while buying but I have serious doubts it will. As much as it hurts, it may be best to take the hit and look for something better built. Good luck to you.
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Old 12-20-2015, 02:31 PM   #5
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OP must really be in the mood to rant. He's posted the same exact story on RV.net.


I hope for his sake he's a newbie. If he's not then he's is a slow learner.
Most of those things could've been prevented if he'd done his own walk thru prior to even agreeing to buy. Lifting up the bed support for instance would've revealed the rough sewn wood. Waiting to check things out until after you buy leaves one open for a deluge of issues. Not all same model RV's are equal. You just as easily go to another dealer with the same RV and find 1/5 the issues.
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Old 12-20-2015, 02:53 PM   #6
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The OP has more patience than I do. I'd be in a new trailer or planning on staying in hotels.
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Old 12-20-2015, 07:33 PM   #7
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OK travel-life, looks like you have your work cut out for you. This is your first post and we really know nothing about you to help you, if that's what you want. What do you plan on doing about all the issues? Did you tell the dealer? What did the dealer and Mfg say? We all know about the quality lacking in the RV industry but that's where we are and we deal with it. Buying a new TT and expecting everything to be perfect just because it's new is not realistic. So keep us informed about the progress and perhaps we can help in some way. Again, welcome to IRV2.
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Old 12-20-2015, 09:52 PM   #8
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Originally Posted by Cumminsfan View Post
OP must really be in the mood to rant. He's posted the same exact story on RV.net.


I hope for his sake he's a newbie. If he's not then he's is a slow learner.
Most of those things could've been prevented if he'd done his own walk thru prior to even agreeing to buy. Lifting up the bed support for instance would've revealed the rough sewn wood. Waiting to check things out until after you buy leaves one open for a deluge of issues. Not all same model RV's are equal. You just as easily go to another dealer with the same RV and find 1/5 the issues.
X'2 Saw it there as well
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Old 12-20-2015, 10:18 PM   #9
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Old 12-20-2015, 10:23 PM   #10
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I'm sorry that the OP had to go through the problems he's experienced. Unfortunately, with your first post being this, I have to wonder if he intends on becoming a regular contributor to the forum, or if he is just hitting as many forums as possible in order to cost the company as much money as possible.

I looked an Evergreen Everlite when we were looking for our previous travel trailer a few years ago. I dismissed them as junk, poor quality control, and cheap materials, and that was from looking at a brand new one in the show room. It was pretty obvious that the quality was really lacking. I'm sure that they suck in a lot of people with a low price, but unfortunately, you get what you pay for.

Hopefully the OP can get some cooperation from the manufacturer/dealer and get the things fixed that need their input, and is able to fix the items that he can without needing their input. Hope this doesn't sour him totally toward RV'ing.
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Old 12-20-2015, 10:54 PM   #11
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Quote:
Originally Posted by 1bigmess View Post


The more I read about slideout problems, the happier I get that I didn't get one. Let this be a lesson folks. If you get a slideout, be prepared to have trouble with it and due to it. I hope you don't have problems, but expect them.
When we went shopping for our new TT we were very much against any kind of slide. But, in order to get what I wanted in terms of a large bathroom and walk around bed, we had to have some kind of slide. While our slide is eleven feet long, it is only eighteen inches deep. It's when we try to triple the size of our campers with huge multiple slides that I see people getting into trouble. The RV industry appears to me to be run more by the marketing department and less by the engineering department.

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Originally Posted by Highway 4x4 View Post
OK travel-life, looks like you have your work cut out for you. This is your first post and we really know nothing about you to help you, if that's what you want. What do you plan on doing about all the issues? Did you tell the dealer? What did the dealer and Mfg say? We all know about the quality lacking in the RV industry but that's where we are and we deal with it. Buying a new TT and expecting everything to be perfect just because it's new is not realistic. So keep us informed about the progress and perhaps we can help in some way. Again, welcome to IRV2.
I didn't expect it, but when we bought our Catalina, it was perfect. We've never had a problem of any kind. It isn't the fanciest TT out there by any stretch, but it is solidly built. On the other hand, the Summerland Mini we bought is very much an "entry level" unit, with cost cutting measures apparent to the most casual observer. Of course, we paid less for it than a new enclosed utility trailer costs, so didn't have unrealistic expectations.
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Old 12-20-2015, 10:58 PM   #12
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Originally Posted by wrvond View Post
When we went shopping for our new TT we were very much against any kind of slide. But, in order to get what I wanted in terms of a large bathroom and walk around bed, we had to have some kind of slide.
You said "we". Well, since my wife became my ex at her request, it's just me and the dog, and she only has an opinion about how much time we spend outside of the trailer.

IOW, I was only talking about my own choices and the things that influenced them. Since I've been rid of the worst influence in my life, things have been gong pretty well!

And I still don't have to ever worry about fixing a damned broken slide-out.
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Old 12-20-2015, 11:36 PM   #13
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Well Bigmess, I like you try to keep things simple but to my demise I tend to like the room and fancy stuff. We, like the people that design and build RV's make plenty of mistakes going down the road, but we keep going making the most out of every day we're given. I don't need a rear view mirror, whats behind me I either missed or ran it over. Now go out and enjoy the season of Christmas.
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Old 12-21-2015, 08:57 AM   #14
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chap

we looked at one as well, as mentioned in a previous post most

things looked and felt substandard.

Jim
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