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Old 07-22-2019, 09:19 PM   #1
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Is this normal? Roof/sealant

Hi everyone,

I have a 2019 ORV that I am having some concerns with. I went on roof yesterday after we had experienced some warmer weather (80ís), but not all that hot compared to normal temps.

First is the Roof concerns:
I have not noticed this before on the roof, but the EPDM roofing seems to be bubbling up. (See pictures).

The roof it self also feels a bit more spongy to walk on than normal. When I step I get decent sinkage and crackling noises.

Second is the sealant concern:
There is some sealant gaps on the roof and a lot of poor sealing around the trim all over the trailer. See attached pictures.

The trailer is still under warranty, but honestly is it even worth having someone half ass fix it? I am particularly anal about the things I own. Aside from the roof, which I hope to god is normal, should I just fix the other issues myself? There are two many to list but some additional things are the window trim, and coating on the outside shower door among many others. I also attached a picture of those.

Thank you everyone
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Old 07-23-2019, 04:33 AM   #2
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IMHO.....Seal everything that even looks like a place water could get in. I prefer dicor products for the roof and polyurethane based caulking for the sides of a trailer. I am not sure about the bubbles. I would leave them alone and monitor them. If they were to enlarge I would plan on slitting them to investigate the inside cause and proceed as required. Glue it back eventually, cover it with epdm or similar tape and dicor caulk the edges of the tape.
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Old 07-23-2019, 05:59 AM   #3
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Unfortunately the seams of roof on my Ď16 looked the same from the factory...my camper lives its life under cover, when not in use. I bought a bunch of Eternabond tape and went over all of the dicor seams, etc...I feel quite confident that wherever the Eternabond covered; it isnít going to leak.

My roof membrane, however, has no bubbles like that. Seeing is how you are still under warranty, I would definitely take it in and have someone look at it. Worst case, they can tell you if you have water intrusion issues...
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Old 07-23-2019, 07:03 AM   #4
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Your personal PDI might have found those bubbles in the roof along with the poor sealant application. It is not normal but not unusual and needs to be at least looked at and put on record in case of future problems. Your dealer and the mfr will also tell you to do a yearly inspection and add sealant (Dicor) as necessary.

If that window trim is a vinyl snap or slide on piece, it was probably stretched a bit on assembly and has shrunk back to size. It will also shrink a bit as it ages. The dealer/mfr should supply replacement material under warranty.

Unfortunately, you will need to take it back to your dealer, even with a half vast mechanic though you do need to fill those sealant gaps ASAP but document them with lots of dated pictures
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Old 07-23-2019, 11:13 AM   #5
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I thought ORV was supposed to be one of the best. This type of work doesnít make it look like it. Iíve seen some small bubbles in the roof material particularly along the edges where there is a bend but this is excessive.
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Old 07-23-2019, 11:32 AM   #6
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Quote:
Originally Posted by tbos1958 View Post
I thought ORV was supposed to be one of the best. This type of work doesnít make it look like it. Iíve seen some small bubbles in the roof material particularly along the edges where there is a bend but this is excessive.
ORV is one of the best. The RV industry doesn't have the highest standards, but ORV is right up there near the top. The difference is that ORV has a good record of taking care of their customers, which is why I purchased one after months of research. My trailer came with one tiny issue that I fixed in about thirty seconds.

To the OP, get these issues fixed under warranty.
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Old 07-23-2019, 12:38 PM   #7
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Quote:
Originally Posted by 1bigmess View Post
ORV is one of the best. The RV industry doesn't have the highest standards, but ORV is right up there near the top. The difference is that ORV has a good record of taking care of their customers, which is why I purchased one after months of research. My trailer came with one tiny issue that I fixed in about thirty seconds.

To the OP, get these issues fixed under warranty.
1bigmess - I agree and this is why I too bought ORV. However, I already had the local dealer fix a bunch of things on the trailer before I even got it delivered in April. Their fixes were extremely poor quality, and they are over 2 hours away. They "fixed" that corner seal. That black splooged sealant (picture in the original post) that looks like it was done in complete hast with no care. I don't need more of that poor quality work. Any suggestions?
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Old 07-23-2019, 12:50 PM   #8
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Contact the factory. They need to get involved somehow so you are satisfied with their product.
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Old 07-24-2019, 06:33 PM   #9
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Email the pics to todd.morton@outdoorsrvmfg.com He will authorize a mobile mechanic or service center near where you are rather than a long drive to a poor dealer service department. The bulges at the rear of the roof look like it had excess material, the edges look like it was not correctly aligned and the bubbles look like maybe some sawdust or other debris was not swept off before the roof was laid. Either way it is not the kind of work they usually do. The good news is they will make it right for you even if they have to completely replace the roof.
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Old 07-25-2019, 11:10 PM   #10
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It’s all normal. Poor roof installation and all the other poor construction issues. These units are built by individuals who are paid per job completed not per a job completed properly. It looks like the quality control of that unit is worse than normal.
Personally I would do all the repairs myself. The only issue I would demand they correct is the roof. You could do that also but why should you? Or have them fix everything and insist on the factory covering all costs.
The roof is springy and creaks because they use thin plywood to keep costs down and also the weight. Probably not enough roof joists either.
The problems of a new trailer takes away a lot of the fun.
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Old 07-27-2019, 04:28 PM   #11
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Quote:
Originally Posted by keymastr View Post
Email the pics to todd.morton@outdoorsrvmfg.com He will authorize a mobile mechanic or service center near where you are rather than a long drive to a poor dealer service department. The bulges at the rear of the roof look like it had excess material, the edges look like it was not correctly aligned and the bubbles look like maybe some sawdust or other debris was not swept off before the roof was laid. Either way it is not the kind of work they usually do. The good news is they will make it right for you even if they have to completely replace the roof.


Good advice. Put the factory on notice if nothing else.
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Old 08-05-2019, 11:30 AM   #12
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And then report back about how you were treated by the factory! Inquiring minds want to know.

ORV makes their units with bigger, heavier components than most of the competition. That doesn't seem to transfer over to their work ethic though.

I personally would pay an additional $1000 or $2000 or even a bit more for a trailer that was built with some care. It's hard to find such an animal.
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Old 08-05-2019, 12:16 PM   #13
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Hi everyone,

Pardon the delay on a response back.

@keymastr - Thank you for the info. I spoke with Todd directly and he is eager to have a look at the trailer. He wanted me to bring it back to the local dealer but after I explained my hesitation he suggested if I wanted to make the trip that he would get me in the schedule at the main plant so he can look it over.

@billyw - I couldn't agree more on spending a few extra thousand to have a trailer built with very stringent quality control. In all honesty that is why I bought the ORV trailer. I thought that was what I was doing.

With that being said. Todd seems great and he seems eager to want to resolve this issue. We will see how it all plays out.

I am scheduled to drop off the trailer in October. I will be sure to update everyone on the process and result.

Thank you
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Old 08-05-2019, 06:14 PM   #14
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They will take care of it. Todd is great to work with and they fixed stuff I had not even bothered to tell them about including removing a dent from the diamond plate and replacing a burned out light bulb.
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