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Old 11-18-2014, 08:59 PM   #1
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Keystone Polar Package Bust

I am disappointed with the performance of our 2015 24RKSWE Cougar trailer that has the Polar Package Plus. The published literature and the sales people said that the trailer would be good down to zero degrees. We recently took the trailer elk hunting and it froze at about 20 degrees, and we had the heat on the entire time.

We have enjoyed the trailer otherwise but chose this trailer based on the promise of going down to zero degrees. We would have bought and Artic Fox or something if we would have known this trailer would freeze so soon.

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Old 11-18-2014, 09:13 PM   #2
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So sorry that you have had any issues. Do you think the heater couldn't keep up or shut off too early, or the house is not insulated well enough?

And what froze? Interior went below freezing, waste tanks froze, water system froze...etc?

Our last RV (a TT) had that mfgt's "4 Season" option which kept us cool in the summer and warm in winter with outside temps down to the teen's with no problem.

Of course, the owner has to follow some rules when temps dip...like disconnect city water or use a heated hose, secure waste tank dump lines, secure all bin doors, install roof vent insulators/plugs, minimize main door openings, block underbody voids against high winds...etc.

Hope you find resolution and safe travels

Kim and Steve, Mustang LCDR (Ret), '07 Damon Outlaw #1193
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Old 11-18-2014, 11:41 PM   #3
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I'd take it back to the dealer and see what's wrong.
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Old 11-19-2014, 07:04 AM   #4
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A friend bought a 2014 Cougar 327RES that we had looked at. It too has the 'Polar Package'. His comment was that it wasn't any better then the 5er he traded over a few of the cool 35-40 degree nights we had in October.

Talk to the dealer and find out what it really encompasses for cold weather protection.
Dave W along with my DW, Susan and our poodlepups, Callie & Molly,2011 Ford F250 6.7 CCLB, 5er Hitch Option w/B&W Hitch,,Ride Rite air bags, 2014 Montana High Country 343RL (38')
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Old 11-19-2014, 09:13 AM   #5
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Did you check the advertised R-Values of the various brands? The walls are too thin to do much with, but there is room in the floor and ceiling to add insulation.
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