Go Back   iRV2 Forums > TRAVEL TRAILER, 5th WHEEL & TRUCK CAMPER FORUMS > Travel Trailer Discussion
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 07-20-2016, 08:27 PM   #1
Junior Member
 
Join Date: Jul 2016
Posts: 2
Question New owners. Is this the norm?

Hello, all!

We are the new owners of a 2016 Crossroads Zinger ZT32SB. We purchased the TT at an RV show in January 2016, and did our walk-through in late-January 2016. The dealer held/stored our TT until late-April when we picked it up and brought it home.

Since bringing it home, we have been fortunate to have two trips out (one week and then three nights) and we have done the infamous yamping (yard camping).

Being new TT owners, we have run into some problems and are now wondering if these are more than the norm for a brand new camper.

1) Water heater circuit board is faulty (occurred on June 13, day two of a seven day camping trip - we are still waiting on a new circuit board and have taken our second trip with no hot water ... still waiting)

2) Leaky antenna - when the antenna is raised, we have a leak in the rain. No leak if the antenna is down

3) Rust. For being a new travel trailer, it surprises me at how much rust is around the base of the unit.

3a) The rust is so bad that we had our propone line in the back for the outside kitchen break open three days ago, therefore, we cannot use the propane at all right now because the line is open.

4) Loose cable wiring - but thankfully, we were able to remove the bunk base and fix that ourselves with relative ease.

I think those are the main things. There are some other quirks that have come up, but knowing this is a travel trailer, it's not a home on a foundation, we expect those things!

Any help or guidance or suggestions would be greatly appreciated. We will be calling the dealer again tomorrow to check on the status of the circuit board and also to inquire into getting the propane line fixed. But I'm considering contacting Crossroads too, but wasn't sure if that's necessary at this time.

Thanks in advance! And I'm excited to be here!!

- Sarah


__________________
~2016 Crossroads Zinger ZT32SB
~2014 Dodge Ram 2500 HD
__________________

__________________
Nagbin is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 07-20-2016, 08:30 PM   #2
Member
 
Nickdalzell1's Avatar
 
Join Date: Mar 2016
Posts: 48
No, not normal at all, unless your new rig was made in 1973 (you described my first RV, a '73 Escapade by Dodge, which had the exact same issues only with every window and roof seam being leakers.)

I hope you got a warranty.

Oh, and by the way
__________________

__________________
Nickdalzell1 is offline   Reply With Quote
Old 07-20-2016, 08:37 PM   #3
Junior Member
 
Join Date: Jul 2016
Posts: 2
An extended one, thankfully!!



Quote:
Originally Posted by Nickdalzell1 View Post
No, not normal at all, unless your new rig was made in 1973 (you described my first RV, a '73 Escapade by Dodge, which had the exact same issues only with every window and roof seam being leakers.)

I hope you got a warranty.

Oh, and by the way
__________________
Nagbin is offline   Reply With Quote
Old 07-20-2016, 08:42 PM   #4
Member
 
Nickdalzell1's Avatar
 
Join Date: Mar 2016
Posts: 48
Those kinds if issues (the propane one is serious and one reason I gutted the system from mine, as I had a childhood nightmare of my great grandparents kitchen exploding as they were trying to light the gas oven, they were ok but they never trusted gas again and neither do i)

Seem common with something over 20 years old sitting neglected in a yard with a '$200' price tag in the window.

My Escapade taught me a lot but it was a lemon. And I do remember the horrid hiss followed by the smell of rotten eggs and me rushing to turn off the valve as I had just lit the stove
__________________
Nickdalzell1 is offline   Reply With Quote
Old 07-20-2016, 08:51 PM   #5
Senior Member
 
TDI-Minnie's Avatar
 
Join Date: Sep 2013
Posts: 1,599
Not at all normal (or acceptable).
Not sure what's up with those, but I've heard several folks with horror stories about these Zinger trailers.
As far as the rust... where do you live? If these are towed through winter salt and not hosed down, they will rust apart.

Remove all surface rust with a wire brush and paint promptly with a product like Rustoleum.
__________________
2013 Winnebago 2301BH-Red
2012 Ram 2500 Megacab HO CTD
TDI-Minnie is offline   Reply With Quote
Old 07-20-2016, 08:59 PM   #6
Member
 
Nickdalzell1's Avatar
 
Join Date: Mar 2016
Posts: 48
It's a 2016. Shouldn't rust even in the salt belt yet.

Rust in the salt belt is more common on Dodge Aspens or old Ford Aerostar vans, haven't seen one without rust here.
__________________
Nickdalzell1 is offline   Reply With Quote
Old 07-20-2016, 10:37 PM   #7
Senior Member
 
Tony Lee's Avatar
 
Join Date: Sep 2012
Location: Peru heading for Brasilia, Brazil
Posts: 1,911
If you wait a bit longer there will be people along who will swear that there are just "normal" problems that 'every" RV has and it is nobody's fault because that is the way the RV industry operates.

Big questions of safety that you need to jump up and down about and hold either the dealer, or the manufacturer to full account.

Quote:
it's not a home on a foundation, we expect those things!
No, you should expect it be 'fit for purpose'
__________________
Tony Lee - International Grey Nomad. Picasa Album - Travel Map
RVs. USA - Airstream Cutter; in Australia - MC8 40' DIY Coach conversion & OKA 4x4 MH; in Germany - Hobby Class C; in S America - F350 with 2500 10.6 Bigfoot camper
Tony Lee is offline   Reply With Quote
Old 07-21-2016, 12:08 AM   #8
Senior Member
 
Join Date: Dec 2013
Posts: 784
Par for the course for the poor production processes of the RV industry in general. Just read that Thor purchased Jayco. Another fine brand headed for poor quality. Thor and Forest River just put out a news release admitting that their quality is terrible and the only thing worse is their customer service. By selling trailers so cheaply they have no money left for adequate warranty work.
Be patient and take care of what you can. The more you use the trailer the more quickly you will have the problems fixed under warranty. You will have to fight for some coverage but don't settle for anything but your total satisfaction.
Good luck.
__________________
09 harley is offline   Reply With Quote
Old 07-22-2016, 05:54 AM   #9
Senior Member
 
johnnyringo's Avatar
 
Join Date: Nov 2010
Location: Vero Beach, FL
Posts: 261
That is terrible! I would suggest you go directly to the dealer and demand a NEW one! Yours has too many issues to be repaired. I feel bad for you having to experience this nightmare
__________________
2014 Keystone Bullet 22RBPR
2005 GMC Envoy Denali
johnnyringo is offline   Reply With Quote
Old 07-22-2016, 06:26 AM   #10
Senior Member
 
Hit_the_Rhod's Avatar


 
Join Date: Oct 2014
Location: Salvisa, KY
Posts: 1,809
Quote:
Originally Posted by Tony Lee View Post
If you wait a bit longer there will be people along who will swear that there are just "normal" problems that 'every" RV has and it is nobody's fault because that is the way the RV industry operates.
Quote:
Originally Posted by 09 harley View Post
Par for the course for the poor production processes of the RV industry in general. Just read that Thor purchased Jayco. Another fine brand headed for poor quality. Thor and Forest River just put out a news release admitting that their quality is terrible and the only thing worse is their customer service. By selling trailers so cheaply they have no money left for adequate warranty work.
Be patient and take care of what you can. The more you use the trailer the more quickly you will have the problems fixed under warranty. You will have to fight for some coverage but don't settle for anything but your total satisfaction.
Good luck.
THAT didn't take long!
__________________
Scot & Laura Kellersberger
2001 Newmar 4 wheel drive Dutch Star 3891, 2005 GMC Canyon. Demco Tow Bar & Baseplate U.S.Army (ret)
1985 - 2006
Hit_the_Rhod is offline   Reply With Quote
Old 07-22-2016, 09:31 AM   #11
Senior Member
 
Join Date: Feb 2009
Location: Ca
Posts: 938
When you do take the TT back to the dealer, check on it in person, and often. Don't assume it is being repaired or parts even ordered. Its OK to talk to the manufacturer.
I hope things work out.
__________________
timetogo is offline   Reply With Quote
Old 07-22-2016, 10:57 AM   #12
Senior Member
 
plasma800's Avatar
 
Fleetwood Owners Club
Join Date: Nov 2013
Location: Houston, Texas
Posts: 3,003
Blog Entries: 1
Quote:
Originally Posted by timetogo View Post
When you do take the TT back to the dealer, check on it in person, and often. Don't assume it is being repaired or parts even ordered. Its OK to talk to the manufacturer.
I hope things work out.
Agreed. Some, not all, dealers can have the tendency to let your trailer sit. It's better to be politely squeaky, and nothing is more squeaky than showing up in person.
__________________
RVM#78 - -USAF- F-15 Eagle Radar Vet
2005 Fleetwood Revolution
'12 Chevy 2500HD
'15 Airstream International Signature 27FB
plasma800 is offline   Reply With Quote
Old 07-22-2016, 12:10 PM   #13
Senior Member
 
TonyDi's Avatar


 
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 6,680
Quote:
Originally Posted by timetogo View Post
When you do take the TT back to the dealer, check on it in person, and often. Don't assume it is being repaired or parts even ordered. Its OK to talk to the manufacturer.
I hope things work out.


It's the squeaky wheel that gets oiled.
__________________
Tony & Ruth........... FMCA#F416727
Newmar Dutch Star 4320, Spartan MM Chassis, Cat C9, Jeep Grand Cherokee,with Hemi, hooked up with a Blue Ox Aventa LX, and Brake Buddy.
TonyDi is offline   Reply With Quote
Old 07-22-2016, 08:42 PM   #14
Member
 
Join Date: Oct 2012
Location: Mid-Missouri
Posts: 67
Wow that is terrible "Nagbin", and no, this is not normal nor should it be expected. I've not had any issues with my '15 Zinger. You should be in contact with your dealer and hopefully they will make it right. Also, there is a Crossroads Forum and it is monitored by a factory rep. I would be sure to make the same post over there as well. Good luck and best wishes.
__________________

__________________
ThinBlueLine is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Are there RV manufacturers that go above the norm to add safety/comfort mods? Larry Mac01 iRV2.com General Discussion 18 05-07-2016 12:13 AM
Is this going to be the norm? slabman Newmar Owner's Forum 6 04-18-2016 10:00 AM
Where is Norm (Oregon Coyote) Tom and Patty Alpine Coach Owner's Forum 4 09-19-2007 04:50 PM

» Virginia Campgrounds

Reviews provided by

Our Communities

Our communities encompass many different hobbies and interests, but each one is built on friendly, intelligent membership.

» More about our Communities

Automotive Communities

Our Automotive communities encompass many different makes and models. From U.S. domestics to European Saloons.

» More about our Automotive Communities

Marine Communities

Our Marine websites focus on Cruising and Sailing Vessels, including forums and the largest cruising Wiki project on the web today.

» More about our Marine Communities


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 06:54 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.