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Old 03-04-2012, 05:59 AM   #1
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No Sound From Speakers

We have a new Coachmen Catalina Travel Trailer and when I plug in the TV to the red and white RCA jacks I don't get any sound from the indoor speakers on the ceiling.Am I doing something wrong?
Any help would be appreciated.

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Old 03-04-2012, 07:08 AM   #2
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If the speakers work when using your stereo or radio, you may have a switching problem. Do you have a selector box that allows you to switch from one device to another? This likely switches the output of those devices to your speakers. If you don't switch it, your speakers will still be hooked up to whatever device is working. Welcome to IRV2.

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Old 03-04-2012, 08:22 AM   #3
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No I don't have a switching box all I have is the Box in the entertainment center that has the red and white RCA jacks next to the Cable connections.I can get the speakers to work by plugging in my iPod jack to the aux on the stereo but this bypasses the jacks built into the trailer and I have to turn on the radio.
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Old 03-04-2012, 09:14 AM   #4
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The output of the RCA jacks on a TV are usually so low that they need to go to an amplifier first. If that is true in your case, they won't have enough power to drive the speakers.
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Old 03-07-2012, 11:35 AM   #5
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Depending on your stereo, you may have to select a different aux input. On our Jensen, it has the cables plugged into the back as aux 1 and the input on the front of the unit is aux 2. There is a switch to select input.
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Old 03-09-2012, 02:28 PM   #6
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I represent ASA Electronics, the producer of the JENSEN brand of televisions, stereos, and speakers, Voyager brand of observation monitors and cameras and the Advent brand of appliances. At ASA, we strive to provide excellent customer service and product satisfaction and would like to offer some assistance in this matter.

It sounds like you are connecting the TVís Audio Out direct to non-powered speakers, bypassing the stereo. This will not work, as the TVís Audio Out signal is a line-level signal designed to connect to an amplifier, which in-turn powers the speakers. Please connect the TVís Audio Out to the stereoís AUX IN and place the stereo into the AUX IN mode. Then the audio out from the stereo must also be connected to the desired speakers (the JENSEN wallmount stereos have speaker "zones", selectable by a switch on the stereo). Also, you will need to set the TVís internal speakers to OFF in the Audio set-up menu, as this will enable the Audio Out jacks.

If you still need further assistance with this, I think it would be best to call us or visit your dealer. You can reach us on our toll free technical support line at (877) 845-8750. We are available M-F 8:00 AM until 6:00 PM EDT.

We look forward to hearing from you.

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