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Old 11-14-2005, 08:18 PM   #1
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We took our new to us TT to the dealer today to have a leaky toilet fixed. Before we dropped the TT, the tech did a walk around and didn't note any damage. When we went to pick it up, we were shocked to see three large dings on the side of the tanks etc. They immediately promised to order a whole new panel but now we're worried about them having to remove 7 openings(cable, water, aux. shower, etc) to replace this panel.
We're afraid of leaks etc.
Would it be better to live with the dings and perhaps strike up a deal for some other compensation? What's your opinions, what would you do in this situation?
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Old 11-14-2005, 08:18 PM   #2
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We took our new to us TT to the dealer today to have a leaky toilet fixed. Before we dropped the TT, the tech did a walk around and didn't note any damage. When we went to pick it up, we were shocked to see three large dings on the side of the tanks etc. They immediately promised to order a whole new panel but now we're worried about them having to remove 7 openings(cable, water, aux. shower, etc) to replace this panel.
We're afraid of leaks etc.
Would it be better to live with the dings and perhaps strike up a deal for some other compensation? What's your opinions, what would you do in this situation?
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Old 11-14-2005, 08:20 PM   #3
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I should clarify. The dings are on the panel of the TT, not on the water tanks, they are on the left side where the tanks get hooked up. The leaks we are concerned with are when they have to reseal all those compartments.
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Old 11-15-2005, 02:44 AM   #4
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You didn't say whether the side panels of your TT are aluminum or if it's made of fiberglass. Replacement of an aluminum panel would be more minor in nature than a fiberglass panel.

If it were fiberglass and you can live with the damage I'd say leave it alone. If aluminum, then let them swap it out and insist that the colors match when it's done.
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Old 11-15-2005, 04:33 AM   #5
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If the side panel is fiberglass, I'd let a highly-skilled fiberglass repair facility (typically a boat or Corvette shop) take a look at it before you decide. They may be able to repair it as good as new without having to remove the side panel. I would hope the RV shop's insurance is paying for the repairs.

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Old 11-15-2005, 06:20 AM   #6
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I agree with Rusty about having a 3rd party who specializes in fiberglass repair take a look at the damage first.

Hopefully the dealer would not mind this, since it could end up saving them time, aggravation and money as well rather than replacing entire panels.

I am disappointed that the dealer did not call you in advance to apologize for the damage, so take pictures before they start any work because its obvious they have lost some integrity already.

I hope everything works out well for you.
Mike
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