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Old 05-24-2013, 01:17 PM   #1
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Join Date: Mar 2013
Location: Langley. BC, Canada
Posts: 676
Wheels are offset side to side - problem?

I just noticed while crawling under our trailer, while looking at the feasibility of installing shocks, that both wheels on the left side are 1/2" farther out than compared to the right side. Is this going to cause tracking problems, premature tire wear or other problems? It may not sound like much but I have a feeling it's not good to be like that?

Have had our new trailer for only about 2 months now. One day after we picked it up, we learned that 5 of 6 spring hangers brackets are bent to the left or right (depending on the side). The worst one is bent 1/2" out of plumb over the 6" of height of the bracket. We reported this to the dealer immediately and they have been trying ever since to get an answer from Lippert as to what to do. I have no idea if the bent brackets are related to the wheels being offset but I have to wonder how this could get through the Lippert and KZ plants without being picked up. Doesn't seem to have happened during delivery as several other KZ units on the dealer lot had the same problem.

Seems like our trailer really needs some frame work and now an alignment done asap but Lippert appears to be dogging it. Frustrating.....

Gil & Deb & Dougal the Springer Spaniel
2014 KZ Spree 262RKS & Ford F250 supercab V10 4x4 LB
Langley, B.C.
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Old 05-24-2013, 01:38 PM   #2
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Hold them accountable! Get an opinion and estimate from a good independant frame shop and hand it to KZ. Complain real lound on these pages. Your dealer should be walking through fire on your behalf!... This is not a complicated fix.

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Old 05-24-2013, 03:03 PM   #3
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Join Date: Mar 2013
Location: Langley. BC, Canada
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We have been holding off on going to a frame shop while giving the dealer a chance to come up with an answer and solution. But it's been going on two months now and now I find the offset wheels. One of the leaf springs is even rubbing on one of the hangers because the hanger is bent so far out of whack. I really don't think it is the dealer but I have to say we are starting to run out of patience on this. In any event, it can't hurt to get a frame shop's opinion and we have a good one locally fortunately. We're also a little bummed because all the research we did led us to believe that KZ was top notch with customer service.
Gil & Deb & Dougal the Springer Spaniel
2014 KZ Spree 262RKS & Ford F250 supercab V10 4x4 LB
Langley, B.C.
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Old 05-24-2013, 03:19 PM   #4
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Location: REGINA
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2013 Is a "No Brainer" back to the Dealer..........Better yet get a hold of the Manufacturer and let them know what's going on aaannndd the POOR customer service from the selling dealer.
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