Low clearances SW

[bruce91]

I would like to know others experiences with this SW. I guess when or should I say if you can unzip it which I couldn't with my mac unless i bought another unzip SW.
I have an old windows machine that I tried and got a bit further but low clearance instructions are so brief they are useless. Their help youtube video is even worse, not even by low clearance but someone else doing another SW.

I'm usually pretty good at figuring computer things but this SW is not as it should be.

No phone contact just a contact window.

I've asked for a refund.

[Dale & Mark Bruss]

Perhaps a better description of the software like a link would be in order.

[TonyDi]

I haven't a clue what the OP is talking about.

[sdennislee]

Assume he is talking about the Low Clearance POI database that allows you to upload low clearance points of interest to your GPS.

[bruce91]

This is their home page
low clearances.com

Inst. to unzip not much heip very brief
Low Clearances Customer Inquiries


youtube inst. from a link on their web page. video displays different SW and has little to do with their SW

https://www.youtube.com/watch?v=H1ImmvGSsG8

If anyone who has used this SW any help will be appreciated.

[Dale & Mark Bruss]

For one, you need either a piece of software like Microsoft Streets & Trips or Delorme Street Atlas USA. No equivalent on a MAC.

Then you unzip the download from lowclearances.com and install the POIs into the software depending on the software.

Or if you have a Garmin or similar GPS, you can install those POIs into the GPSunit.

Judging by the problems you are having, perhaps a better solution i to use ALK CoPilot which has a built-in height road database. It is available for PC, i devices and Android devices.

Or one of the RV specific GPS units that also have builtin height road databases.

[bruce91]

Originally Posted by bruce91

I would like to know others experiences with this SW. I guess when or should I say if you can unzip it which I couldn't with my mac unless i bought another unzip SW.
I have an old windows machine that I tried and got a bit further but low clearance instructions are so brief they are useless. Their help youtube video is even worse, not even by low clearance but someone else doing another SW.

I'm usually pretty good at figuring computer things but this SW is not as it should be.

No phone contact just a contact window.

.

Problem solved. My macbook unzipped the low clearance SW automatically with me not knowing it or it never need to be in the first place. Their customer service is so innefective by using a 3rd party ticket SW it took more time and frustration to finally get a response as to where the .zip files are. All i was seeing was .csv files and they were what was needed.

One lesson I learned is to NEVER again buy something when the only form of payment is paypal. You have no recourse with your credit card for refund. At this point the SW is working but if I had to do it again I most assured would not.

If this company was of any quality they would have had a free trial period. Buyew beware with lowclearances dot com SW

[slowmachine]

The publisher of this POI database is in the UK. Phone support is probably not an option.

https://whois.icann.org/en/lookup?na...clearances.com

Registrant/Admin Contact
Name: JON MILLS
Organization: FIXEDPHOTOS.COM
Mailing Address: 22 FIELD VIEW, BRACKLEY NN13 6BL UNITED KINGDOM
Phone: +44.01280843992
Ext:
Fax:
Fax Ext:
Email:JON.MILLS@EMAIL.COM

Tech Contact
Name: JUST HOST HOSTING
Organization: JUSTHOST.COM
Mailing Address: 1958 SOUTH 950 EAST, PROVO 84606 UNITED STATES
Phone: +1.8887557585
Ext:
Fax:
Fax Ext:
Email:WHOIS@JUSTHOST.COM


Mike
2000 HR Endeavor

[Falfrenzy]

Too many acronyms people. Is it really that inconvenient to type "software"? Bruce91, you are using SW as software right? Maybe define the abbreviation first next time, because I'm not the only one who was confused.